Dell Xps15 9500 Issue after update

Question

Good day.

Ii just updated drivers and BIOS for my Dell xps15 9500 and after the update it shut off and now it won't come on. The backlit is on but the screen has been blank since after the update. I'm losing my mind please help me

DELL-Cares · Answer

Welcome to Dell Social Media Support for Technical and Post Sales queries.

Please Direct/Private Message the Service Tag / Express Service Code / Order Number in the text format for which you need assistance.

Refer to the below link to find the Service Tag: http://del.ly/6603JdCG1

XPS

Dell Xps15 9500 Issue after update

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