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Dell fingerprint scanner not compatible with Windows Hello Fingerprint...

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I just got my Dell XPS 9300. I set up my fingerprint and it stopped working after I ran updates for Dell and Windows. On the picture you can see the message that pops up. "Learn more" option of course doesn't cover the issue at all.

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Thanks for your post

Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.


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Re: Thanks for your post

I have the same problem. 

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