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May 30th, 2020 07:00
Docking station for xps 7390
I want to be able to connect my Dell monitor to my laptop and have been using a hub with an HDMI port. Every so often the display changes on start up and I loose what normally is recommended which is 1920 x 1080 so I was thinking that perhaps using a docking station instead of a hub might help. I also have some software that only works when the software key is plugged into a usb 3 port. I use this with a usb c Dell adapter but the software runs very slow and at times doesn't respond. Again I'm thinking that perhaps a docking station might help this software run better so I've been looking at a Dell D6000, Dell WD 19 and WD 19TB. Could someone please let me know if one of those devices might help and if so, which one, or if there's something better? I need a docking station that has an HDMI port and more than one usb 3 ports. I don't know if I need one that powers my laptop because I have no idea what the benefit to that is.


Sheryl66
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May 31st, 2020 11:00
Thanks for trying to save me money but unfortunately I had already ordered it. I actually found it cheaper at a different site then the 130w. I appreciate you taking the time to try and help me decide what docking station to buy and educating me on different devices.
Thanks again for all your help and suggestions.
jphughan
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June 2nd, 2020 11:00
@Sheryl66 Happy to help, and glad the 180W version didn't cost you any extra in this case. But since you were kind enough to link that document, I reached out to an internal Dell Support rep I've worked with on issues in the past about that error. He passed it along to the Documentation team, and they confirmed that it was an error and would be corrected. No ETA yet, but hopefully the correction saves other XPS 13 owners some money.
Sheryl66
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June 6th, 2020 11:00
My docking station came yesterday and I was able to set it up with no issues. So far everything seems to be working good including my speakers. I haven't played much with the software that always runs slow and freezes but I did try opening it and did a couple things with no lag.
I have one question that perhaps you can answer. Do I have to keep the dock powered on at all times in an electrical outlet? Does keeping it connected to an electrical outlet reduce the lifespan of my laptop's batter?
jphughan
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June 7th, 2020 12:00
@Sheryl66 The BIOS isn't so bad, but if you're not comfortable with it, Dell Power Manager would be able to make the adjustments I described. You can search that name in the Microsoft Store app on your system, or here is the direct link. Glad you're enjoying your dock!
Sheryl66
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June 7th, 2020 12:00
OK. thanks.
Sheryl66
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June 7th, 2020 12:00
Thanks for all that information. Not sure what I'll do since I'm a little nervous about going into the bios.
And so far I'm loving this docking station. I love the fact that I don't have to open my laptop to turn it on and can also wake up my monitor without having to open the laptop. I think the machine even boots up a little quicker but I could be wrong. I think this is going to be a good investment. So glad you explained different features for me.
Sheryl66
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June 7th, 2020 12:00
Looks like I already had that app installed on my laptop.
heals
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February 7th, 2021 14:00
@jphughan @Sheryl66 I found this thread very interesting because I just replaced my 7 year Dell XPS with a new XPS 13 7390. I am running an older BenQ monitor using DisplayPort so went looking for a USB type C hub with the DisplayPort. I decided on a 12 in 1 UOEOS with a DisplayPort. and so far I am happy. It has a maximum 100W passthrough but I wanted keep as many of the Laptop type C ports available so elected to connect the 45W power supply that came with the laptop directly into the PD port of the Hub. As @jphughan has mentioned the hub skims power from from the laptop and gives me a low wattage charge error. I use the laptop with the lid closed, always plugged in and have external keyboard and mouse. I have been toying with idea of getting a higher wattage power supply but was uncertain if the hub would passthrough enough power to the Laptop to avoid the low wattage error. My guess is the error is not a big deal unless it is draining my battery. I use power manager in custom mode to limit max charge to 80%. @jphughan suggestion of a 90W nekteck from Amazon is top of my list. I have found though that after waking from sleep mode, my monitor looses sound and has to be power cycled. I am still playing around with this hub.
jphughan
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February 7th, 2021 14:00
@heals Quick correction to the above. I just saw that you said "90W Nekteck". I got rid of that charger a while ago because it was pretty big for what it was and also had a permanently attached cable, neither of which I liked, but at the time there weren't many 90W chargers. The one I have now and greatly prefer is this one. It has the same 90W max output, and it can deliver that all out of a single port, but it also has 2 ports, and when both are actually in use, it can split that power as 60/30 or 45/45. Not all multi-port chargers support splitting power in more than one way. But this charger now sits in my living room having replaced the Nekteck and covers all sorts of use cases. Most of the time it's charging a laptop that's designed for 65W, but when I've also got my iPad charging, the split is 45/45, which is still enough to run my laptop at slightly reduced performance -- which is fine given how infrequently I need to charge my iPad and use my laptop at the same time anyway. And it's much smaller than the Nekteck unit thanks to using GaN. In fact it's much smaller than several other USB-C power sources that have lesser output and/or a single port.
And then for travel (back when we can travel again, anyway) I have this. It's now the only charger I need on the road. I travel with a laptop, iPad, iPhone, Apple Watch, AirPods, and USB power bank (this one, which incidentally can also charge a laptop). I typically charge my laptop, phone, and watch every night, which means I always have one other port left, and that's typically fine for charging either my iPad, power bank, or AirPods -- none of which need to be charged every night. Depending on which combination of devices I need to charge, I might use a USB-C or USB-A port for the phone, so I have a female USB-C to male USB-A adapter to accommodate that. And when charging my laptop, some of those lower powered devices can be charged off my laptop's ports if I really need more ports. It's a great product.
jphughan
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February 7th, 2021 14:00
@heals The most significant skim I've seen from multi-purpose adapters such as those is 15W. You might find that the product specs or manual for your specific adapter include some sort of note around power passthrough. If it claims "up to 100W passthrough", it may also say, "95W passed through from 100W source" or something. But if you're looking at that 90W RAVPower adapter I have, which I still really like, then I can't imagine you'd have an issue. A 45W skim for that adapter would be absurd, because 45W is enough to run your entire laptop with enough additional power to charge the battery at the same time. So barring any interoperability issues between the products involved, I can't imagine you'd have a slow charger warning when using that 90W RAVPower charger with your adapter. Good luck!
heals
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February 7th, 2021 22:00
@jphughan thank you. I will buy the 90W ravpower charger thru Amazon.ca and see what happens.