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August 1st, 2019 11:00

Getting Dell XPS 13 (2015) running like new

Hello there,

I purchased my Dell XPS 13 in 2015 brand new and have loved it. I got it while in grad school and have since graduated. I installed a lot of random software for classes/projects while in school and am looking to give it a thorough scrub so I can use it efficiently for my post-grad life. Does anyone have any recommendations on how to best do this? Would resetting to factory defaults be recommended? Thank you in advance for your help!

Best,

Erin

6 Operator

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20.1K Posts

August 1st, 2019 14:00

What OS? A clean custom install of windows would be best. Use the Create Media tool for Windows 10 here to get the latest build- https://www.microsoft.com/en-us/software-download/windows10 

If you have not updated to Windows 10 consider updating now. Check your Dell Download page to see if there are any win 10 drivers for your model. Windows 7 will be unsupported by MS Jan 14 2020. 

2 Posts

August 1st, 2019 15:00

Hi Mary!

 

Thank you for the reply! Yes, I am running Windows on it. And yes, I have updated to Windows 10. Will a clean windows install get rid of any other software I have installed as well?

 

Thanks!

6 Operator

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5.6K Posts

August 1st, 2019 16:00

A clean installation will wipe everything, so you will need to backup your photos, etc to an external hard drive.

Create a bootable USB flash drive of Windows 10  v1903.  https://www.microsoft.com/en-us/software-download/windows10ISO

 

You can do a clean installation by booting into Windows. Insert the USB flash drive. Double-click on setup.exe

Windows 10 may have all the drivers you need.

 

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