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Esenthel

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7 years ago

E

Esenthel

3 Posts

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4226

January 8th, 2020 20:00

Intel Graphics Command Center - Color Saturation option missing

Hello,

I've posted the entire issue on Intel website, and was advised to contact DELL, please read details here:

https://forums.intel.com/s/question/0D70P000006e62l/graphics-command-center-does-not-display-color-saturation-option-for-my-secondary-monitor

  • DELL-Cares

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    Posted January 9th, 2020 14:00

    We tried reaching you on a private message but did not receive a response. Please feel free to write back whenever you are available.


    #IWork4Dell

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  • Esenthel

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    Posted January 9th, 2020 19:00

    I've replied to your message also please check the post on Intel Forum, it has details including DxDiag.

    Dell XPS 9570

    Intel UHD 630

    Nvidia GeForce 1050 Ti

    4K UHD Touch

    16 GB RAM

     

    AndrewG from Intel is advising:

    "When using HDMI® the only way to get this option would be to either get the OEM (DELL™) to modify the driver so it auto-disable YCbCr on supported displays instead of auto-enable (our generic driver is configured to auto-enable) or modifying the Windows® Registry to change the right key to modify the behavior."

    I know how to use regedit.exe to change registry, just don't know what values to change.

  • DELL-Cares

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    Posted January 9th, 2020 20:00

    Hi @Esenthel, we have replied to you via private note.

    Kavyashree


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice

  • Esenthel

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    Posted January 18th, 2020 01:00

    Just wanted to tell, that Dell did NOT provide any support