Unsolved
21 Posts
1
1388
Laptop battery does not charge beyond 55% on certain Dell PCs - For update
The article (Laptop battery does not charge beyond 55% on certain Dell PCs) on the link below was posted on Dell Support - Knowledge base page... now i have the same problem with my XPS 7390... unfortunately with the new Dell Bios i cannot perform the solution mentioned in the article as the new Dell Bios interface was different... i
https://www.dell.com/support/article/en-us/sln308571/laptop-battery-does-not-charge-beyond-55-on-certain-dell-pcs?lang=en I hope Dell can help me on this or somebody who experience same issue and found a solution.
dancingrain
3 Posts
0
November 4th, 2020 16:00
bump
EagleEye890
13 Posts
0
November 5th, 2020 02:00
Have you guys checked setting in the Dell Power Manager app?
It's a feature where you can set the limit of battery charge to extend its lifetime.
dancingrain
3 Posts
0
November 6th, 2020 15:00
Bios problem with no real solution so far
waqar747
26 Posts
0
November 6th, 2020 19:00
Fred_Cueto
21 Posts
0
November 16th, 2020 07:00
Doesn't make sense the problem exist also on older dell models, and the solution was just in the Bios...But anyway if yours will be fix by dell by replacing hardware please post update so we will know as well. Thanks