Unsolved
3 Posts
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543
Laptop hinge
I bought a replacement laptop screen and the hinges don't fit into the socket. Only on side fits. How would I go about fixing it?
Unsolved
3 Posts
0
543
I bought a replacement laptop screen and the hinges don't fit into the socket. Only on side fits. How would I go about fixing it?
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ejn63
10 Elder
10 Elder
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23.2K Posts
0
July 24th, 2020 16:00
First is to contact the vendor and verify the compatibility of the display assembly with your system model.
It either fits, or it doesn't - and it sounds like you've the wrong display assembly for whatever unspecified model system you have.
ojmalk
3 Posts
0
July 25th, 2020 09:00
I'll have to contact the vendor. I asked Dell support for the part number and they gave WGTPY and I order that. I looked at the product specifications and it gave C40PK and WGTPY. I have a xps 9360. Is it possible to slightly bend the hinge over to fit into the socket with a clamp?
ejn63
10 Elder
10 Elder
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23.2K Posts
0
July 25th, 2020 09:00
I would not do that. It will stress the display (which as you know has a glass cover on the outside). Just a shade too much torque and the glass can crack.
It looks to be the proper part - that said, did the original screen fit correctly? If it did, then the replacement looks like it's damaged and you should ask for a replacement from your supplier.
If the system was dropped -- which was the cause of the need for the display in the first place -- it's entirely possible the bottom chassis was damaged, in which case that's the part to replace, not the screen.
ojmalk
3 Posts
0
July 25th, 2020 11:00
The palm rest was replaced several months ago and it was from Dell itself so I don't think that's the problem.
The laptop had a black screen and failed LCD test so I decided to replace the screen itself.
I'll wait for the response of the vendor.
irishgeoffrey
1 Message
0
May 17th, 2021 09:00
I am having the same problem
https://picc.io/0e42l1Q.jpeg