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August 21st, 2022 10:00
Power warning with USB-C and ac adapter
When I am plugged in to the AC Adapter that came with my laptop, all is well. However, when I plug in my dock (which only delivers 100W of power), I get the slow charging warning. Now, if I have my AC Adapter plugged in, it is surely charging from that and not trying to charge over the USB-C connection from my docking station....right? Can I ignore the warning and be certain it is still charging from my AC Adapter?
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Tokaj
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August 21st, 2022 11:00
I appreciate the response, but you missed the point of the question entirely. I am charging with the AC Adapter. I plug in my dock (AC Adapter is still plugged directly to computer). I then get the power warning because my dock is ALSO sending power to the laptop (so 2 power sources at that point). My question is, even though I get the warning, I want to know if it is still charging from the correctly sized AC Adapter and NOT the dock's 100W usb-c powersource.
My system is an XPS 15 9570.
ejn63
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August 21st, 2022 11:00
No one can give you a definitive answer without knowing the system model you have -- but if it's an XPS 15 or 17 that has an nVidia or AMD GPU, 100W is not going to be sufficient. These generally ship with 130 or 180W power adapters - while you can run them on USB-C, they will not run at full speed, nor will the battery charge as fast as with the correct AC adapter.
Tokaj
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August 21st, 2022 12:00
Excellent...thank you. That is what I was hoping for / assumed. I am not using a Dell dock, I am using a Plugable dock. Do you know of any way to tell what source is being used?
ejn63
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August 21st, 2022 12:00
In most cases, the system will start charging from whichever you've plugged in first. Plug in the AC adapter and you should not see the error. Then plug in the docking station. The system should charge from the barrel connector rather than USB-C.
You have not mentioned whether you're using a Dell docking station, but with one that's how it should work; with a dock from any other manufacturer, results can vary.
ejn63
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August 21st, 2022 12:00
If you aren't seeing an error about lack of power when the system is connected to the Dell adapter first, it is being used.