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May 1st, 2021 18:00

Vega M GL graphics disappeared

Hello,

I have an XPS 9575 with an i7-8705g and Vega M GL graphics. They were working fine until recently, where the Vega graphics have disappeared completely from my system. There is no driver for it, and when I try to manually install the driver, I get "...no AMD graphics hardware has been detected in your system configuration..."

Mind you, it was working fine for years. Instead, I only have the Intel HD graphics accessible.

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May 2nd, 2021 12:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

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