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34279
XPS 13 2 amber blinks, 7 white
My XPS 13 suddenly wont turn on at all. The only action that occurs is the 2 amber lights and 7 white blinks on the battery indicator. No sounds at all when attempting to turn on. I am not using an external display. I just used the computer and today it no longer does anything. The computer is outside of its warranty purchased in Feb 16 and has been nothing but trouble.
ejn63
10 Elder
10 Elder
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24.7K Posts
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July 2nd, 2018 07:00
2/7 is LCD failure. Can you get the screen self-test to run (hold D through powerup)?
Stoneyfield
2 Posts
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July 2nd, 2018 08:00
After holding D through power up it booted up normally. THANK YOU SO MUCH!
Niko69
5 Posts
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December 29th, 2018 06:00
Hi, I had the same problem but also holding D it does’t turn on...any suggestion?
platon239
1 Message
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November 27th, 2023 10:33
The display on my XPS 13 has stopped functioning correctly. It displays the Dell logo during reboot, and works fine with an external monitor. When holding 'D' during power-up, the display passes the color test (indicating it's functioning), but it doesn't turn on after the test.
NickNameNonsense
1 Message
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December 7th, 2023 00:34
@platon239 same problem here, only started today. Can anyone help me!!!
maricardizon
1 Message
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February 4th, 2024 09:33
I also tried pressing the D key while powering up. The display passed the color test, booted up, the Dell logo appeared, then a blank screen. Have to use an external monitor all the time now.
RMc24
1 Rookie
1 Rookie
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3 Posts
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June 25th, 2024 13:33
As of yesterday I’ve had the same problem with my XPS 13 Plus 9320. Again was working fine, screen went off and 7 white 2 amber flashing LED light. On rebooting get the XPS symbol but then a blank screen and the flashing LED. Passes the test when holding ctl D when starting up and works on an external monitor. Did anyone manage to sort this?