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April 12th, 2018 15:00
XPS 13 9350 does not wake up
I have an XPS 13 9350. Everytime I close the lid or put the laptop to sleep, It won't wake up after I press power button. I need to hard restart it. What should I do to resolve the problem?
Thank you
Thank you
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robert p
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April 13th, 2018 06:00
boyinboyin,
Thanks for posting. Apologies that your system is not performing as expected.
Wake from sleep issues can be caused by a variety of things. Hopefully this information from the Dell knowledge base will be helpful:
Computer Does Not Wake Up or Resume from Suspend/Hibernate Mode