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November 20th, 2019 15:00

XPS 13 9360, Wireless AC8265, drops

I also have a dell xps 13 9360 with a intel wireless -AC 8265 and my wifi randomly drops out and I cannot connect to any wifi network (though interestingly mobile hotspots still work). I have the latest intel driver, and I looked for the driver you listed -- but I could not find it.

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March 2nd, 2020 15:00

The last week my wifi was just dropping dead (like there was no wifi card hardware on the pc, it just went off. Windows can't detect it anymore)

But then I would restart the pc and the wifi runned just normal, but, after 2minutes, the wifi was gone again... (and it wouldnt come back untill I restart the windows)

Now the wiki just wont show up anymore, pretty much dead, windows cant detect it at all

Tried updating both win and wifi driver (with the last one), and nothing... it's just dead

Maybe the win update just ruined it? Idk, anyone out there is having this same issue for the last week?

It is actually ruining my days man, I can't work with a notebook without internet... (edit: had to buy a cheap wifi pendrive usb, but I want my good killer wifi back, this pendrive usb wifi just sucks and it is using an important USB input)

My pc is a XPS 13 9360 - WIFI card is a Killer 1535

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March 3rd, 2020 08:00

Please click on link below, hopefully it will be a help to you.

General Troubleshooting for the Killer 1535 Wireless Card

https://www.dell.com/support/article/en-us/sln306636/general-troubleshooting-for-the-killer-1535-wireless-card?lang=en

And.....

Wi-Fi and Bluetooth Troubleshooting – Killer support ...

https://support.killernetworking.com/article-categories/wi-fi-and-bluetooth-troubleshooting/

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