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February 15th, 2019 04:00
XPS 13-9360, error messages!
I am getting these error messages. Can anyone help or advise?
Product name XPS 13-9360
System bios - 2.3.1
ePSA - build 4304.32 UEFI Rom
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JOcean
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February 17th, 2019 09:00
That appears to be a hard drive error message. Restart the system and at the Dell splash screen start tapping F2. Look to see if the hard drive is detected in the BIOS. Using the same method start tapping F12 and run full diagnostics paying attention to the hard drive results. If the drive is not detected or has errors in diagnostics, then replace the hard drive.
The following link is related and information is from ejn63.
https://www.dell.com/community/Laptops-General-Read-Only/ePSA-Build-4304-12-UEFI-ROM-What-is-this-error-message/td-p/5170059