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December 25th, 2020 11:00
XPS-13 9360 not picking up headset microphone
Hi, I'm trying to connect a Turtlebeach Recon 70 headset microphone to my XPS-13 9360, and the audio is working fine, but the microphone isn't showing up anywhere in the system. The only headphone/microphone port is labeled as a headset port.
I have looked for a solution and have tried several but none have worked. I've reinstalled the Realtek audio, but that didn't work. I've tried enabling/disabling things in Waves MaxxAudioPro, but most of the things in tutorials I've seen are not showing up on it.
Please help
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DELL-Cares
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December 26th, 2020 05:00
We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.