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February 19th, 2019 00:00

XPS 13 9370 4K LCD firmware backup help?

Hello guys. Anyone has a working firmware backed up so i can fix my screen? Kind regards

9 Posts

November 6th, 2020 05:00

Does Dell provide a fix to their wrong official LCD firmware?

9 Posts

November 6th, 2020 07:00

thanks for the advice. this seems like customers cheating as the firmware is listed on Dell driver download site with a valid service tag. however, it will break the LCD, and then the only way to revert is to pay to Dell for the warranty.

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November 6th, 2020 07:00

It will, only if the system is in-warranty and the upgrade was authorized during a technical support call. Otherwise, no.

And I think if you search the forums, there's no way to recover the older firmware in the event of a failed flash, for whatever reason (power loss, use of the incorrect firmware for your screen model, etc.).  The only way to recover from a failed flash is to replace the screen.

 

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