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June 28th, 2020 14:00
XPS 13 Pen Cursor Jump
I have the XPS 13 and when purchasing the computer, got the active pen along with it. The issue itself has only just shown up and I don't know how it started.
I use the computer 95% of the time in tablet mode, as I use it to draw. Recently when I tilt the pen just a little too much to the side, the cursor jumps from the pen tip to about 3/4 of the way towards the opposite end of the pen and won't revert until a few taps to the screen afterwards. This makes things difficult, as it'll click things in the program if I don't notice it and try to keep drawing.
I have recalibrated the pen, restarted both the program and my computer and I have my computer fully updated and I believe the most recent wacom driver installed. I also have the Human Touch thing disabled.
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ali hakky
2 Posts
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May 3rd, 2022 07:00
Hi, I'm having the same issue. Did you find a solution?
XPS_Man
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May 3rd, 2022 10:00
which XPS 13 model ?
Pen model ?
ali hakky
2 Posts
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May 4th, 2022 05:00
the model in the pn579x premium active pen, and the xps model is the 7390 2 in 1
XPS_Man
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May 4th, 2022 16:00
There was a similar issue reported in this forum a few month ago
Install in exact order and reboot after every install
GPU Driver
Touch Firmware