XPS 15 7590, Memory Integrity on causes an inaccessible boot device

Chris

Please just level with me. Is my $3,500 Dell XPS 15 7590  going to be a nice paper weight after Windows 10 reaches its end of life unless someone sends in their XPS 7590 that still has the original warranty from 3 years ago?

Dell seriously doesn't have one of these models in its possession? Dell really cannot find a solution to this issue? Dell has to have this model to examine when its affecting other models as well? Clearly someone at Dell has the capability to find a solution.

Please. Just tell us what the anticipated outcome is.

I am just communicating to you what I have been told.

Hi @DELL-Chris M 

In reply on your answer to the question:
Dell seriously doesn't have one of these models in its possession?
* They do. They said that they could not replicate the issue. They then asked for captures.

That is really strange as it happens with totally fresh installed systems as well and not only with several Dell systems but also from other brands with the same BIOS setup.

Hi @DELL-Chris M 

Still, it is strange that the specialists can't reproduce this broad issue in several models, all info available on this and other threads is here. Even other brands have this issue also with this same BIOS setup. Concluding that it is a generic problem. So my personal question would be why is the specialist not able to reproduce this? I think I must stay away from trying to answer this.

I'm also curious about this, with so many people facing this issue it seems strange that nobody is able to reproduce it please leep us posted as I sadly think there will be no XPS7590 still under warranty around as the machine is 3 years old....

thanks!

would be great if virtualization still worked in Windows 11 however...

Dell XPS 7590 was my third XPS laptop, but I am pretty sure is my last product from Dell.

I have a 7590 with this issue which is in warranty until August 2023. However I'm travelling with it at the moment so can't send it in for a month or so. From your 27th January update though you are suggesting that they no longer want to capture a system, is that correct, and the only option even for those of us under warranty is to try the workaround and *hope* it works?

After 3 years, i finally decided to reset my trusted XPS 15 7590 that I mainly use to run my business. After a few hours everything was installed again and updating to 22H2 worked. It was until I installed Docker desktop that I got the Inaccessible Boot Device BSOD at boot. Nothing helped; I tried startup fix, repair, etc. and ended up resetting my laptop AGAIN in order to use it today for work. It is deeply troubling that such a severe error is dismissed by Dell like this.

Please get it fixed to prevent others from getting the same error and wasting hours of their workday. 

..mi dici che cosa è "desktop Docker" ?...come si installa e come hai ripristinato ? grazie dell'aiuto

@francobuona Please can you repeat and write in English. Then all of us can follow your message/question.

I'm sorry
tell me what is "Docker desktop" ?...how to install and how did you restore? thanks for the help

Hello @Lozula , 

I think that you can still send your laptop for capture to make Dell investigate the issue. If you could do it it would be truly great for everybody! 

@DELL-Chris M  am I right that Dell is still open to eventually capture Lozula xps as it's still under warranty ?   

Thanks!