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April 4th, 2021 04:00
XPS 15 7590 integrated camera not working
I bought the computer 1 month ago with the camera working.
It stopped working while I was in a video conferencing, I did everything that was suggested in other posts. It was working sometimes but now it never works.
Device Manager doesn't detect the integrated camera but an external camera works perfectly.
- I updated BIOS (diable, enable the camera in BIOS)
- Update everything recommended by DELL and Windows.
- Including the chipset update.
- I installed Realtek_10.0.14393.11263 and Sonix_6.0.1326.47 drivers
In Troubleshooting or Scan Hardware in Dell Support, the camera is not detected.
error code 0xA00F4244
No Events found!



JOcean
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12.6K Posts
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April 4th, 2021 05:00
This web site and this one have a number of suggestions. Sometimes it is a key combination such as Fn + F6 or F10.