XPS 15 9500 Camera not working

Question

I received my brand new XPS 15 9500 and for some reason the camera is not working. When I go into the device manager, the camera is a hidden item. If I click on it and try to update the drivers, it just says I have the most up to date drivers. I've also completed all the most recent windows and Dell updates. I've also made sure that in the BIOS the camera is active. Is the camera just broken?

Dilash · Answer

My laptop camera is also not good..I really like this laptop..but camera functionality is worst. Dell has designed a worst Dell XPS 15 9500 IR Camera..

XPS

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