Unsolved
1 Message
0
619
September 8th, 2020 07:00
XPS 15 9500 doesn't boot with memory upgrade
Recently bought a pair of 16GB GSkill Ripjaws (DDR4-2400mhz) for my xps 15.
After slotting them in the laptop won't post and the power indicator flashes orange twice then white four times.
I then put the original DIMMs back in and it runs completely fine.
So I plan on sending them back and finding a pair of compatible sticks but they're isn't a lot of documentation on
memory that actually works.
Any suggestions?
Thanks in advance!
No Events found!


ejn63
12 Elder
•
31.3K Posts
•
154.5K Points
0
September 8th, 2020 08:00
Money-back guaranteed to work.
https://www.crucial.com/compatible-upgrade-for/dell/xps-15-(9500)
mr.fabe
1 Rookie
•
26 Posts
0
September 8th, 2020 08:00
The XPS 15 9500 requires dual-channel DDR4 @ 2933 MHz. Unfortunately, 2400 MHz is too slow. You can review the memory specifications here...
https://www.dell.com/support/manuals/us/en/19/xps-15-9500-laptop/xps-15-9500-setup-and-specifications/memory?guid=guid-e9d2ea83-38a4-431d-803c-96d63c1dbc34&lang=en-us