AdrAsX

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AdrAsX

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January 23rd, 2023 11:00

XPS 15 9520 - Windows notification sounds are delayed

Whenever Windows 11 plays a notification sound, it's delayed by a couple hundred milliseconds up to 1 second. This is very annoying and makes the whole system feel buggy and slow.

My drivers are all up to date. What else can I do?

  • AdrAsX

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    Posted March 11th, 2023 05:00

    Alright, finally I found some time to work on this issue. I tried many things, like reinstalling drivers, updating everything with no avail.

    In the end I played around in the device manager and it turned out that when I uninstall the device, scan for new hardware (which installs it again) the issue is gone. However this only lasts until the next reboot where the issue is back again.

    Since I could reproduce the approach above quite well I decided to create a script which does that automatically on startup.

    1. Open command line
    2. use: "pnputil /enum-devices /class MEDIA" and look for the device ID of "Realtek Audio"
    3. Create a batch file as below, and update the id
    4. Go to task scheduler, and create a task which runs the batch file on startup
    5. This will uninstall the device forcefully, and start a scan which reinstalls it on startup

     

    REM Uninstall device and initiate a scan for devices which "reinstalls" it
    pnputil /force /remove-device "INTELAUDIO\FUNC_01&VEN_10EC&DEV_0289&SUBSYS_10280B19&REV_1000\5&2a97a754&0&0001"
    pnputil /scan-devices

     

     

     

    I hope this helps some people to circumnavigate the issue until there's a proper fix. See also my topic  on the Windows help forum for additional details

  • JOcean

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    Posted January 23rd, 2023 13:00

    This Windows Report page has some suggestions though most of them deal with lag longer than the 1 second that you are hearing.

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • AdrAsX

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    Posted January 23rd, 2023 14:00

    I doubt that any of these tips can help to fix the issue. I just had a dell technitian verify all the drivers on my machine. The only thing they had left was to reinstall windows. Since the issue exists since I installed windows, I doubt that's going to help

  • DELL-Cares

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    Posted January 27th, 2023 11:00

    Hi,

     

    I'm Dylon, one of the Supervisors at Dell Social Media Support. I’m writing to you regarding the interaction you had with my team.

     

    Ayush brought this case to my attention and I reviewed the details. I understand that you are facing issue with your computer. We would like to look into this. I assure you that we will do everything possible from our end to ensure that the issue is resolved to your satisfaction at the earliest.

     

    Please get back to us at the earliest to proceed further. We do not mean to rush you. We are just eager to ensure that the issue is resolved.

     

     

    Awaiting your response

     


    Best Regards
    Dylon
    Supervisor
    Dell Social Media Team

     


    #IWork4Dell

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  • AdrAsX

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    Posted February 10th, 2023 07:00

    The last suggestion I heared was to reinstall windows entirely to get that supid McAffee antivirus again. I also don't have the time to reinstall all software and make backups at the moment