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December 3rd, 2019 16:00

XPS 15 9550 Swollen Battery

Hi guys, I recently found that my battery is swollen and then I did some research online. Seems like Dell was offering free battery replacement for this product due to "quality issue (?)" of the battery. I wonder if Dell is still offering this?

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12.2K Posts

December 3rd, 2019 18:00

That program has ended. You can purchase the battery from this site and replace it yourself per the Dell service manual here. You can also call Dell parts and purchase the battery through them.

Dell Spare Parts at 800-357-3355..have your service tag when/if you call.

Also make sure you remove the battery and discard it properly. It can be a safety hazard and/or damage your system.

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