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July 3rd, 2018 10:00

XPS 15 (9570) - Booting Ubuntu Linux 18.04

I am having trouble booting Ubuntu Linux 18.04 LTS on my XPS 9570.  I choose to boot in UEFI mode but the boot process stalls immediately with a small white cursor in the upper left.  I don't even get to a GRUB menu.  I have disabled secure boot and anything else that seemed relevant in the BIOS.

When I try to boot in traditional non-UEFI mode I get the GRUB menu but then boot dies with some ACPI driver failures.

Anyone have any tips on booting in UEFI mode successfully?  Are there BIOS settings I need to double-check?

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July 7th, 2018 05:00

Hi! If you're having troubles installing Ubuntu 18.04 on the XPS 9570 I suggest you to try my respun ISO, which you can find here: https://github.com/JackHack96/dell-xps-9570-ubuntu-respin.

Unfortunately I can't upload it directly to GitHub, because the file limit is 2GB, so you have to build it by yourself.

You can find all the necessary instruction on the README file :)

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July 7th, 2018 06:00

Since most of us are not aware of your originally configuration, was that system delivered with Ubuntu or did you install it?

What type of drive are you using?

If you are trying to boot a USB drive, are you using the boot device menu to select the UEFI version?

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July 8th, 2018 09:00

It is probably because of the Nvidia graphics card.

I was having the same issue with Fedora but there was an option to install it with basic graphics option which doesn't use Nvidia graphic card. Once the OS is installed you can go ahead and install Nvidia drivers and it will work just fine.

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October 17th, 2019 21:00

(Sorry that this is a very late answer.)

The open-source driver for nvidia hardware, nouveau, seems unable to handle the nvidia hardware, at least on my 9560.

What works for me, and likely for you, would be to add "nouveau.modeset=0" to the kernel parameters.  This prevents nouveau from getting involved.

When grub offers you boot choices, select the one you want and then type "e".  This lets you edit the commands to boot the system (but only for this one time).  You can add this parameter to the kernel command's other parameters. Google to find out how to make this change permanent.

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