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March 31st, 2020 07:00

XPS 15 9570 display crashing

From the very first day with my XPS 15 9570 I've been experiencing very frequent display crashes. So, no matter what I do, either using my laptop or not, my screen suddenly freezes and nothing can fix that other than a complete shut down (Holding the power button for 10 seconds). What I've noticed is that the PC seems to still be running behind the freeze because if I press the keyboard light adjustment button (F10), it changes accordingly. The only way I've managed to fix this so far is by keeping a game running in the background (Binding of Isaac if anyone wonders). Which makes me believe its a problem with the display graphic card. If I boot my laptop and forget to boot the game, it'll freeze within minutes of beeing opened.

I've been having this problem with my XPS 15 9570 ever since I got it. I frequently do both Windows and Dell updates and I run the Dell SupportAssist's scan weekly.  

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