I just received a BIOS update (1.6.0) from SupportAssist yesterday. When I start my computer today, the fingerprint not working anymore. The windows hello seems didn't detect the fingerprint. I check the device manager it also shows the reader is not working. I have reinstalled driver of it and also following the suggestions in other posts to reinstall the Intel Software Guard Extensions. But it still not work, any suggestions? should I try to recover the BIOS?
Try the following forum posts, especially the post from the moderator.
Thanks for your replying. I tried to reinstall the driver and also other solutions in that post. But it still not working...do you think recovery windows will be helpful? Seems the fingerprint reader is working but windows can't load the driver.