Start a Conversation

Unsolved

N

1 Message

1106

June 12th, 2019 09:00

XPS 15-9575 2-in-1 audio problems

I have a new XPS15-9575 2-in-1, and the audio has started to fail. When the problem first started, the audio would work again after a restart, but now I have no audio regardless of a restart. The audio fails out of both external speakers and through the onboard speakers. I have updated the drivers and run Dell SupportAssist, and the problem persists. What other fixes should I try before asking for an exchange to a new machine?

Moderator

 • 

17K Posts

June 12th, 2019 09:00

nbsweb,

Update the Waves version to 1.1.131.0 or newer from Microsoft store to solve the issue.
Waves MaxxAudio Pro for Dell 

https://www.microsoft.com/en-hk/p/waves-maxxaudio-pro-for-dell/9nb9srtl2kpt?rtc=1&activetab=pivot:overviewtab

 

For my notes, Click my name and private message me the pc service tag number as well as your registered name, email address, and phone number.

 

 

 

No Events found!

Top