I've had the same problem with my touchpad. I have a XPS 15 9560 though. The touchpad stopped working all of a sudden then I updated my BIOS and it worked for a little bit (unsure if this actually solved it) but now it's back to not working.
The touchpad can only be seen in the device manager when "show hidden devices" is selected. It appears that the computer thinks the touchpad is disconnected as the "touchpad" settings in Windows Settings are gone as well.
Reo-Ookami
1 Message
0
March 15th, 2021 10:00
I'm having this exact same problem with the same model laptop. It just ups, did it and nothing I do remedies the situation.
dell_disaster
1 Message
0
March 23rd, 2021 12:00
I've had the same problem with my touchpad. I have a XPS 15 9560 though. The touchpad stopped working all of a sudden then I updated my BIOS and it worked for a little bit (unsure if this actually solved it) but now it's back to not working.
The touchpad can only be seen in the device manager when "show hidden devices" is selected. It appears that the computer thinks the touchpad is disconnected as the "touchpad" settings in Windows Settings are gone as well.
Chris-9575
1 Rookie
•
5 Posts
0
December 10th, 2023 04:06
Has anyone found a solution to this problem, this has just started happening to me.