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August 26th, 2020 19:00
XPS 7590 disconnecting USB Attached SCSI
I have an NVME SSD in a Sabrent USB 3.1 enclosure, with a USB C - USB C cable it worked before and still works on another machine. On the XPS it keeps disconnecting upon switching to battery power which did not happen before. However it does not disconnect when connected to a USB A port with a USB C - USB A cable.
The XPS is up to date, bios, motherboard firmwares and windows.
I cannot narrow down the reason of the problem, any help is appreciated.
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DELL-Cares
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August 27th, 2020 14:00
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bacillus1
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August 27th, 2020 15:00
YoussefAly97
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August 27th, 2020 16:00
The box is checked to allow the computer to turn of the device to save power but it was working properly before and no settings changed.
At some point on battery power only, it would plug it and it keeps disconnecting and reconnecting forever but connecting it to a USB A port will not do that.
Connecting a USB 3.0 HDD to the USB C port will connect normally.