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2055

December 4th, 2020 12:00

XPS 9500: How can S3 sleep not be working?

This is ridiculous. In 2020 a laptop should be able to consistently use BOTH S3 Sleep and Modern Standby.

Modern Standby is a mess which currently turns the XPS 9500 into a toaster while it is meant to be ASLEEP.

S3 is needed to properly suspend a Linux machine, which is a user base you have committed to by selling devices with linux installed.

Proper sleep needs to be a basic function of a laptop in 2020. Anything else is unacceptable! 

It doesn't matter how good your battery or power management is if my laptop drains 100% battery over night while it is meant to be asleep!

Please make fixing these well documented sleep bugs a priority and push out a BIOS update to make your devices work properly. 

2 Posts

April 14th, 2021 09:00

This is still a problem Dell. 

3 Posts

April 19th, 2021 13:00

Can we get an official statement Dell?

This is such a great laptop, it would be a shame for people to abandon it because of a smallish BIOS issue. Hope this gets resolved soon so we can buy it for our employees.

2 Posts

November 3rd, 2021 03:00

That's disappoint as s3 is working on 9570 which is just 3 years older model. What  is so special about this bios that cannot be fixed? We are now 1 year after the release of this model and nothing changed. On ubuntu I can put in s3, but then it never wakes up, and I've to rely on "modern" standby

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274.2K Posts

May 13th, 2023 02:00

Usually,  I don't like hot machines. I have a Dell laptop and it performs just like an oven sometimes. Anyways Dell should response to their valuable customers to address this issue. Clockwork

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2 Points

July 25th, 2025 16:06

It is 2025, and It's not been resolved yet.
Why only s2idle?! My laptop drains 20-25% over night.

Any idea, what to do?

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