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March 28th, 2022 07:00
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newbie question: new xps laptop does not have service tag on the case nor a serial # ??
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Unsolved
6 Posts
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366
March 28th, 2022 07:00
newbie question: new xps laptop does not have service tag on the case nor a serial # ??
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ejn63
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March 28th, 2022 10:00
The service tag is the serial number -- look on your setup screen at powerup (F2 a few times before windows loads).
If there's no service tag there, contact your seller for an explanation.
dhove
6 Posts
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April 1st, 2022 22:00
Gifted computer. The laptop has no tag/ serial #. Able to seek help by private message with order # written down although had dropped off dell login already.
The service tag was found in tiny lettering on proof of purchase email.
dhove
6 Posts
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May 24th, 2022 02:00
Virtual agent knows the code but no dell human.
DELL-Cares
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May 24th, 2022 02:00
We’re sorry for the inconvenience. We have replied to your private message. We request you to continue chatting with us through private message, as our interaction would involve sharing personally identifiable information.