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March 28th, 2022 07:00

best ways to learn/ get help to solve laptop problems

newbie question: new xps laptop does not have service tag on the case nor a serial #  ??

 

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March 28th, 2022 10:00

The service tag is the serial number -- look on your setup screen at powerup (F2 a few times before windows loads).

If there's no service tag there, contact your seller for an explanation.

 

6 Posts

April 1st, 2022 22:00

Gifted computer. The laptop has no tag/ serial #. Able to seek help by private message with order # written down although had dropped off dell login already.

The service tag was found in tiny lettering on proof of purchase email.

6 Posts

May 24th, 2022 02:00

Virtual agent knows the code but no dell human.

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May 24th, 2022 02:00

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