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March 21st, 2025 02:43

Re: S2721DGF, Ongoing Black Screen Issue

Today I contacted Dell Support for my S2721DGF going black after powersave, and would not show anything until I pull the power cord and reset the monitor.

The screen is black when this happens, it is no longer lit. The power button -is- lit.

The screen does not drop from Windows provisioning (e.g., my second and third screen does not start acting as the 'main' screen) until I press the power button. The sound of a device being disconnected also plays.

Things I have already tried:

  • changing Auto Input to "no"
  • Turning off G-Sync
  • Turning off HDR
  • Leaving the system and monitors alone and unpowered for 12 hours
  • Re-seating DisplayPort plug on graphics card and monitor
  • Trying different DisplayPort plugs on my graphics card
  • Reinstalled Windows 11 Pro
  • Installed new Graphics Card from an Gigabyte 4080 to an Asus Strix 4080

This conversation has been merged. Please refer the main conversation:

S2721DGF, Ongoing Black Screen Issue

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