Hello,

We ran into an issue yesterday with 3 errors, a impending drive failure, a individual physical disk - degraded path error, and a disk channel degraded path error. After replacing the drive the only error that remains is the following: Individual Physical Disk - Degraded Path. I have ran the following commands twice and the error still persists. I have pulled a support bundle as I have a feeling it will need to be reviewed. Summary below. Any ideas?

smcli -n -p password -c "clear allPhysicalDiskChannels stats;"

smcli -n -p password -c "set physicalDiskChannel [0] status=optimal;"

smcli -n -p password -c "set physicalDiskChannel [1] status=optimal;"

smcli -n -p password -c "set physicalDiskChannel [2] status=optimal;"

.smcli -n -p password -c "set physicalDiskChannel [3] status=optimal;"

PROFILE FOR STORAGE ARRAY: qlaw_array (Wed Feb 05 09:33:01 EST 2020)

SUMMARY------------------------------

Number of RAID controller modules: 2

Number of disk groups: 3

RAID 6: Enabled

Total number of virtual disks used: 6
Number of standard virtual disks: 5
Number of access virtual disks: 1
Total number of virtual disks allowed: 256

Snapshot Virtual Disks: Disabled
Number of snapshots used: 0
Number of snapshots allowed: 0
Number of snapshots allowed per source virtual disk: 0

Virtual Disk Copy: Disabled
Number of copies used: 0
Number of copies allowed: 0

Number of physical disks: 21
Mixed physical disk types: Enabled
Current physical disk type(s): Serial Attached SCSI (SAS) (21)
Total hot spare physical disks: 1
Standby: 1
In use: 0

Number of expansion enclosures: 1
Number of expansion enclosures allowed: 2

Storage Partitioning: Enabled
Number of partitions used: 1
Number of partitions allowed: 16
Number of virtual disks allowed per partition: 256

Access virtual disk: LUN 31,31 (see Mappings section for details)
Default host OS: Windows Server 2003/Server 2008 Non-Clustered (Host OS index 0)

Current configuration
Firmware version: 07.35.39.64
NVSRAM version: N1532-735890-005
EMW version: 03.35.G6.50
AMW version: 03.35.G6.50
Pending configuration
Staged firmware download supported: Yes
Firmware version: None
NVSRAM version: None
Transferred on: None
RAID Controller Module enclosure audible alarm: Disabled

NVSRAM configured for batteries: Yes

Start cache flushing at (in percentage): 80
Stop cache flushing at (in percentage): 80
Cache block size (in KB): 4

Media scan frequency (in days): 15

Failover alert delay (in minutes): 5

Feature enable identifier: 3352000000003345000000004A22492D

Feature pack: Enhanced
Feature pack submodel ID: 63

Storage array world-wide identifier (ID): 60024E8000566891000000004A224929

iSCSI Settings

Target name: iqn.1984-05.com.dell:powervault.md3000i.60024e8000566891000000004a224929
Target alias:

Target authentication: None
CHAP secret defined: No

Target discovery
iSNS server registration: Disabled
IPv4 Configuration: DHCP
IPv4 IP address: 0.0.0.0
IPv6 IP address: 0:0:0:0:0:0:0:0
TCP listening port: 3205
Disallow unnamed discovery sessions: No

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