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0
Posted December 29th, 2021 11:00
I would follow these exact instructions if the issue persists after a complete reboot.
831
0
Posted December 29th, 2021 22:00
tried everything its stuck at loading circle..safe mode all the works
829
0
Posted December 29th, 2021 22:00
You havent tried fresh start.
Admin Command prompt
C:\WINDOWS\SYSTEM32\SYSTEMRESET.EXE -cleanpc
812
0
Posted December 30th, 2021 08:00
Will that erase all the data?
773
0
Posted December 31st, 2021 21:00
thank you
speedstep
11 Legend
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46969 Posts
794
0
Posted December 30th, 2021 19:00
@dboyrusky
It removes all programs but windows.
It does NOT erase data files.
When its done it will leave an HTML file on the desktop telling you what was removed.
So you do fresh start
then do sfc /scannow
then do all windows updates
then reinstall any apps.
Dell has several apps now on the Microsoft store
kbdoc 000178205
Killer no so smart net app is NOT recommended.