How to Remove and Reinstall the Alienware Command Center

Summary: This process is helpful to resolve problems with your system's lights, fans or any other of the apps controlled by the Alienware Command Center.

Article Content


Symptoms
SLN303405_en_US__1iC_aw_alienhead_mr_v1 Description  

This article explains the correct process to remove and reinstall the Alienware Command Center.

This process is helpful to resolve problems with your system's lights, fans or any other of the apps controlled by the Alienware Command Center


Supported Systems:

 
  All Alienware Systems
 

Video: Reinstall Alienware Command Center (English Only)

Step by Step Instructions

Important:

The following steps require to be performed with an Administrator account, please make sure you are logged in as administrator in your system.

  1. Uninstall Alienware Command Center from Program and Features

    • Windows 8/8.1/10: Right-click on the lower left-hand side of the screen
    • Windows 7: Click Start > Control Panel > Programs and features
  2. Launch the Run Command

    • SLN303405_en_US__2iC_aw_Win10_mr_v1 + R on the customer's keyboard
    • Windows 8/8.1/10: Right-click on the lower left-hand side of the screen
    • Windows 7: Click Start > Run
  3. Type %appdata% and press Enter

  4. Delete any Alienware Folder. If the folder is not there just continue.

  5. Type %programdata% and press Enter

  6. Delete any Alienware Folder. If the folder is not there just continue.

  7. Go To C:\Program Files\Alienware\

    Older versions of command center will be under C:\Program Files (x86), please check both folders.

  8. Delete the Command Center Folder Only

  9. Go to the Documents Folder (My Documents on Win 7)

  10. Delete the AlienFX and Alienware TactX Folders

  11. Launch the Run Command

  12. Type regedit

  13. Search the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Alienware

  14. Delete the following folders only: (Some of these may not be present, just delete the ones present)

    • AlienFXMediaPlugin
    • Alienware AlienFX
    • CCPlugins
    • Command Center
  15. Search the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Alienware

  16. Delete the following folders only: (Some of these may not be present, just delete the ones present)

    • AlienFXMediaPlugin
    • Alienware AlienFX
    • Command Center
  17. Restart the system

  18. Download and install the latest Alienware Command Center version from https://www.dell.com/support/home?app=drivers

How to install Alienware Command Center

  1. Click on support www.dell.com Dell's website, select Support - View all technical support
  2. Select from all products on the technical support page - select model Click to enter
  3. Select drivers and download categories Select applications
  4. Find Alienware Command Center click download
  5. Select double-click to open after download
  6. Click on INSTALL
  7. Installation interface appears - Select Next - Installation
  8. Restart your computer after clicking
  9. Ware Alien Command Center icon appears on the rear desktop
  10. Double-click run and install it with the interface Alien Commandware Center

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Cause

SLN316295_en_US__1I_aw_2016logo_mr_v1

  SLN316295_en_US__2iC_aw_twitter_mr_v1   SLN316295_en_US__3iC_aw_youtube_mr_v1   SLN316295_en_US__4iC_aw_facebook_mr_v1   SLN316295_en_US__5iC_aw_alienhead_mr_v1
Resolution

 
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Article Properties


Affected Product

Alienware

Last Published Date

21 Feb 2021

Version

4

Article Type

Solution

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