What is FX light? This is a bunch of background leds integrated into the keyboard on Alienware systems in order to create ambient effects which enhance the gaming experience.
You may experience issues with this function such as:
FX light color can not control
Right FX light not working
FX board error
For the most part updating Alienware Command Center to the latest version will resolve these issues. This download is available from the Dell Drivers and Downloads site, under the Application section. If this does not help, please see some of the other options to assist with troubleshooting your problem:
The Alienware Command Center may stop behaving as expected after a recent software or hardware change, for example a Windows or Driver update. If this happens it is recommended to:
Drain all power from the computer. This process consists on:
Turn off the computer
Unplug the power cable and battery (for laptops)
Press and hold the power button for about 20 seconds (the computer is not expected to turn ON)
Reconnect the power cable
Turn the system on
Update the computer BIOS to the latest versionfrom our Drivers Page
Install the .NET Framework 3.5 and 4.5. You can get them from here.
Download the latest Alienware Command Center from our Drivers Page
If issue persists please go to "Control Panel", "Programs and Features" and choose uninstall Command Center, when setup loads, run the "Repair" option. This will solve any software corruption in the AlienFX firmware while installing.
Last Published Date
21 Feb 2021
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