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CrimsonSparky

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CrimsonSparky

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July 25th, 2022 10:00

Aurora R12, Diagnostics, PCI Subsystem failure

Hi all,

I would just like your help with an issue I have just been told I have. I have just run a Diagnostics test. It has come up with a PASS on everything except a PCI Subsystem category PCI Bus failure. I was just wondering if anyone could help me with this matter?

  • Tesla1856

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    Posted July 25th, 2022 11:00

    If everything is working, sounds like a "false positive" to me. 

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  • redxps630

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    Posted July 26th, 2022 23:00

  • steadler

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    Posted July 27th, 2022 08:00

    The psa testing on pci is very vague. Any real mobo problems is most likely to appear in the device manager.

    I take these tests with "a grain of salt" as the old saying goes.

    As an example ,not long ago I ran psa for a memory check. At one point a little pop window with an OK button appeared  saying a "correction was made" click ok  so test finished all ok no problem.I did not know that the psa made corrections but the psa said ok. So I ran the window memory and memtest86 tests and both showed problems very quickly even even after reboot. Memory parameters looked ok.

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  • CrimsonSparky

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    Posted July 26th, 2022 05:00

    i have run the test again after restarting my pc and it is still coming up with the same fault 

  • redxps630

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    Posted July 26th, 2022 09:00

    what about preboot supportassist on your pc, another Dell AI?  If that passes everything, the online Dell dx test has a bug.

    one user reported "I'm running Online Diagnostic test and I have one error which is PCI Bus Subsystem. But when I run the pre-boot diagnostic test it says that all passed."

  • Vanadiel

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    Posted July 26th, 2022 11:00

    Noticed this as a reported issue on some other systems also, yet the systems seem to function fine.

    It looks like this might be related to a BIOS problem rather than a hardware issue and will likely resolve itself with the next upgrade cycle.

  • CrimsonSparky

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    Posted July 26th, 2022 13:00

    how do I go about doing that 

  • steadler

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    Posted July 26th, 2022 14:00

    Did you check device manager for any obvious trouble ( yellow flag) ?