The front superspeed USB ports on my Aurora R7 stopped working without explanation.

The exact error is that any device plugged into those ports is not  recognized and Device Manager shows the device as ''Unknown USB Device (Device Descriptor Request Failed)"

I don't believe I've ever even used all three of the ports - so me physically damaging all three ports is out of the question. Has this happened to anyone else?

I've tried all software troubleshooting steps I could find online, this post covers all the steps - https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Fix-for-Unknown-USB-Device-Device-Descriptor-Request-Failed/td-p/5973953