@SpockF14 :

Dell your customer service people should have advised me that the board they sold me that they recommended on the phone would not be compatible with what was in the PC to begin with.  Oh and I tried to reach them with the case number, service tag, etc when I was having these issues by email and no one responded.  

Dell would you like to buy back the non compatible 16 GB of memory that came with the system? Very disappointed in your sales customer service Dell fell free to contact me.

I'd recommend you post the same post in the "Customer Care" forum so that one of the customer care agent/ manager can reach out to you. I've seen one or two of them being responsive to customers' post there.

My first PC was an original IBM from 1982 which I bought in 1982. 37 years of working with PCs building them from scratch and making the chips themselves.

Oh wow. So that has to be a PC-XT and many machines in between then and now?

Yes XMP was set right, etc, CPUz and all diags showed no system problems, boards seated  properly etc.

As you've made some chips yourself, you'd be well versed with the whole stack from software, to system, to components. As you continue using your R9, you'll start seeing a whole bunch of limitations. For example, you've only mentioned XMP, maybe because of the chaos in debugging the issue. What about SPD timings? That's right! Dell BIOS doesn't allow you to mess around with that! Also, if you have an unlocked CPU, trying to go beyond OC1/ OC2 profiles Dell gives us will be a hot mess. There's no way to set a fixed voltage during Turbo nor is there a way to deterministically control system fans. Welcome and have fun!

Dell Hyper X Fury runs at a different (higher) voltage than Kingston Hyper X Fury.  1.4v vs 1.2, so the Dell RAM is not as good, requires higher voltages to maintain stability.  That's probably why your second attempt to mix Dell RAM with Kingston RAM didn't work.  Kingston makes the RAM special order to spec for Dell, it's not the same as their own ram. 

Any chance you want to sell your original 16gb of ram?  I have not had success upgrading with kingston ram either.  Thanks!

Hi there!

Thank you for the information. Just like you said, the system has compatibility problems with the Samsung EVO drives and we don't recommend using those. That being said, we don't have brands that we can recommend.

What we can tell you is that your unit supports the following:

So, Dell tech also told me that Samsung 2.5' Sata Evo Solid State Drives are not compatible with the R9. I purchased the Samsung 860 Evo SSD with my unit and with other items on the order. My main issue is why isn't the most popular SSD not compatible? My unit is still in the box. Does anybody know why... Is anybody using the Samsung 860 evo Solid State Drive. 

We are sorry for any inconvenience,

Technically speaking, you can use a 2.5" SSD into the SATA port. Unfortunately, we can't fully guaranty that it will work, since we haven't tested our units with that configuration. 

At this time, we would recommend you checking with your local support for further help. 

? Local Support... I got the 3 year Warranty, and again I have not unboxed yet. I just got it like 5 days ago. 

What Solid State 2.5" Drives are ya'll using. in the service manual the is a picture of a seagate SSD. Would that brand work. I'm kinda glad I got the M2 2TB single drive and the best 32 GB of Ram. All my Computers have been Dells and I have not had any problems with them. I upgraded my older XP8300 with a Samsung 860 Evo 1 TB with no probs...which is what I'm on right now and its it smoking fast ! 

Answers have been posted in the thread that you started. Why come clobber stuff up here? The original post was about RAM, not storage.

https://www.dell.com/community/Alienware-Desktops/Aurora-R9-and-Samsung-EVO-solid-State-Drives/m-p/7523549#M23729

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in I have not unboxed yet. I just got it like 5 days ago. 

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Couldn't help commenting that it seems premature to say the drive doesn't work with the R9, considering you haven't opened the box the PC came in yet. 

Aurora R9 validated OEM memory and SSD

XMP memory sticks =
N205T 16GB XMP Fury HyperX, DDR4, 3200MHz, 2GX64, Unbuffered, Dual Rank, 1.25v, Non-ECC, 288 pin, Kingston XN205T-MIE
RMWRN 16GB XMP Fury HyperX, DDR4, 2933MHz, 2Gx64, Unbuffered, Dual Rank, 1.35v, Non-ECC, 288 pin, Kingston XRMWRN-HYA/XRMWRN-MIE
RGM6C 16GB XMP Fury HyperX, DDR4, 2666MHz, 2Gx64, Unbuffered, Dual Rank, 1.25v, Non-ECC, 288 pin, Kingston XRGM6C-MIB/XRGM6C-MIE
J69DF 8GB XMP Fury HyperX, DDR4, 2933MHz, 1Gx64, Unbuffered, Single Rank, 1.35v, Non-ECC, 288 pin, Kingston XJ69DF-HYA/XJ69DF-MIE
5H5PW 8GB XMP Fury HyperX, DDR4, 2666MHz, 1Gx64, Unbuffered, Dual Rank, 1.25v, Non-ECC, 288 pin, Kingston X5H5PW-MIB/X5H5PW-MIE

Non-XMP memory sticks
TP9W1 16GB, DDR4, 2666MHz, 1Gx72, Unbuffered, Dual Rank, 1.25v, Non-ECC, 288 pin
Adata AO2P26KCST2-BZJSHC
Hynix HMA82GU6CJR8N-VK, HMA82GU6DJR8N-VK, HMA82GU6JJR8N-VK
Kingston KTP9W1-HYJ, KTP9W1-MID, KTP9W1-MIE
Micron MTA16ATF2G64AZ-2G6E1, MTA16ATF2G64AZ-2G6H1, MTA16ATF2G64AZ-2G6J1
Samsung M378A2K43CB1-CTD, M378A2K43DB1-CTD

Y7N41 8GB, DDR4, 2666MHZ, 1Gx64, Unbuffered, Single Rank, 1.25v, Non-ECC, 288 pin
Adata AO2P26KC8T1-BXGSHC
Hynix HMA81GU6CJR8N-VK, HMA81GU6DJR8N-VK, HMA81GU6JJR8N-VK
Kingston KY7N41-HYJ, KY7N41-MID, KY7N41-MIE
Micron MTA8ATF1G64AZ-2G6E1, MTA8ATF1G64AZ-2G6H1, MTA8ATF1G64AZ-2G6J1
Samsung M378A1K43CB2-CTD, M378A1K43DB2-CTD

MHG36 2TB, Samsung PM981A, PCIe-34, M.2, Height 2.38mm
53J86 2TB, Toshiba XG6, PCIe-34, M.2, Height 2.23mm
MGHFP 2TB, Toshiba XG5, PCIe-34, M.2, Height 2.23mm

T8TY0 1TB, Hynix PC601, PCIe-34, M.2, Height 2.15mm
MXTT3 1TB, Hynix PC611, PCIe-34, M.2, Height 2.15mm
VHM0P 1TB, Intel HH2, PCIe-34, M.2, Height 1.5mm
189WF 1TB, Micron 2200S, PCIe-34, M.2, Height 2.3mm
F7DVX 1TB, Samsung PM981A, PCIe-34, M.2, Height 2.38mm
3N94F 1TB, Toshiba XG6, PCIe-34, M.2, Height 2.23mm
N5VYR 1TB, Western Digital SN730, PCIe-34, M.2, Height 2.38mm

V4RWG 512GB, Hynix PC601, PCIe-34, M.2, Height 2.15mm
5DHY4 512GB, Hynix PC611, PCIe-34, M.2, Height 2.15mm
170G8 512GB, Intel HH2, PCIe-34, M.2, Height 1.5mm
K64PG 512GB, Liteon CAZ, PCIe-34, M.2, Height 2.3mm
Y5Y15 512GB, Micron 2200S, PCIe-34, M.2, Height 2.3mm
3R5RC 512GB, Samsung PM981A, PCIe-34, M.2, Height 2.38mm
KP8C4 512GB, Toshiba XG6, PCIe-34, M.2, Height 2.23mm
5F7NT 512GB, Western Digital SN730, PCIe-34, M.2, Height 2.38mm

988CH 256GB, Hynix PC601, PCIe-34, M.2, Height 2.15mm
0W5XP 256GB, Hynix PC611, PCIe-34, M.2, Height 2.15mm
DNPK1 256GB, Intel HH2, PCIe-34, M.2, Height 1.5mm
C4H8W 256GB, Liteon CAZ, PCIe-34, M.2, Height 2.3mm
WGFH4 256GB, Micron 2200S, PCIe-34, M.2, Height 2.3mm
NJ9VC 256GB, Samsung PM981A, PCIe-34, M.2, Height 2.38mm
3VFCP 256GB, Toshiba XG6, PCIe-34, M.2, Height 2.23mm
H22WD 256GB, Western Digital SN730, PCIe-34, M.2, Height 2.38mm

VGN9P 128GB, Hynix BC501, PCIe-32, M.2, 22mm/30mm/2.38mm
T0VY9 128GB, Hynix BC501A, PCIe-34, M.2, Height 2.38mm
6HG72 128GB, Hynix SC311, SATA3, M.2, 22mm/80mm/2.38mm, Non Encrypted
R3CDK 128GB, Liteon, PCIe-34, M.2, Height 2.3mm
5PH9H 128GB, Samsung PM871B, SATA3, M.2, 22mm/80mm/2.38mm
80HKM 128GB, Samsung PM881, SATA3, M.2, Height 2.38mm
CNYM8 128GB, Samsung PM991, PCIe-34, M.2, Height 2.3mm
9946M 128GB, Toshiba BG4, PCIe-34, M.2
P0XH3 128GB, Western Digital SN520, PCIe-32, M.2, 22mm/30mm/2.38mm

I am using the 860 evo SSD quite happily on my R9 as an extra drive. No problems at all.