UNSOLVED
AW3821DW, two, flicker
Hello,
I have two of the AW3821DW, and the issue persists on both. Once a minute, the screens will flicker for a split second on the top 25% of the monitor.
System(s):
Ryzen 5900x and 3900X
3080 TI and 3070
Asus Dark Hero
So far I have replaced the DP cable, turned off G-Sync, Ensured 144Hz, updated drivers for both GPU and Monitor, among other usual checks.
Nothing I have tried works on either monitor and the issue persists across media. Whether I'm playing games or watching a video.
Any thoughts?
DELL-Cares
Moderator
•
27815 Posts
•
652 Points
729
0
Posted December 17th, 2021 13:00
Welcome to Dell Social Media Support for Technical and After Sales inquiries.
Please share the Service Tag / Express Service code / Order Number via Direct / Private message in the text format for which you need assistance.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice
Jesse L (retired)
10 Wizard
•
17898 Posts
•
69016 Points
671
0
Posted December 28th, 2021 06:00
junjuice,
Following up to see if the new Displayport cables resolved the issue? Let us know.
Jesse L (retired)