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Usernametaken89

updated

6 years ago

0

1296

July 28th, 2020 00:00

X51 R2, is acting weird

Watch this video for more details: https://youtu.be/ZUg0epEFx7k

When I first got it, it was absolutely fine until 2020 where it will restart automatically every time I play a game or watch a YouTube video. Then it started to not boot properly and will be stuck on boot loop with one beep and restart. It hasn’t happened to other Alienware computers I had but it seems like almost everyone has a similar problem. So now, this computer is completely useless now if someone can’t fix it. Dell doesn’t support the x51 anymore according to their goodbye x51 video, it would say the product you requested for is no longer available, I tried taking it to a third party, they had no idea what happened.

  • r72019

    8 Professor

    5344 Posts

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    Posted July 28th, 2020 06:00

    I think one beep on this system means a mobo failure or BIOS error.  You can try clearing cmos by unplugging, removing the cr2032 coin cell battery, discharging flea power, and replacing with a new one if possible.  But that probably wouldn't fix random restarts.  There may be multiple issues.

  • A51-06

    7 Practitioner

    3094 Posts

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    Posted July 28th, 2020 18:00


    *NOTE: I am NOT a Dell employee, But I am a Community Rockstar*

    Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!

  • 816

    0

    Posted August 11th, 2020 13:00

    It took me a long time to get it work but I got it working now and there’s one more issue. The boot logo is not correct and the boot screen is stretched it’s a red alien head wallpaper instead of a Alienware logo with a white alien head next to it

  • r72019

    8 Professor

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    Posted August 11th, 2020 14:00

    Did you change the secure boot settings? Try enabling secure boot.

  • 802

    0

    Posted August 11th, 2020 14:00

    It’s on but it’s still 

    CB26F712-78FD-460F-821B-6DD8700CAF83.jpeg

  • r72019

    8 Professor

    5344 Posts

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    Posted August 11th, 2020 15:00

    Yeah, that's just a different bios post image.  From my understanding there's two ways to get that older image:  

    1.  Using Legacy bios mode.  Legacy vs. UEFI show different images.  Legacy has the older alien head image. 

    2.  You would also get older image if you toggle off secureboot. 

    Are you in Legacy Bios?  

  • 772

    0

    Posted August 11th, 2020 16:00

    It was on legacy, how to change back to uefi?

  • A51-06

    7 Practitioner

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    Posted August 11th, 2020 16:00

    Its gotta be in legacy as It can still be in secure boot but with legacy or vice versa.

    reset the bios to its defaults.


    *NOTE: I am NOT a Dell employee, But I am a Community Rockstar*

    Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!

  • r72019

    8 Professor

    5344 Posts

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    0

    Posted August 11th, 2020 17:00

    It's not as simple as resetting back to uefi.  Doing so could potentially render your pc unbootable.  Especially if you aren't on win 10.  Uefi (and partition style, legacy requires mbr) is set when you install the OS and initialize the drive.  One way to switch to UEFI is to reinstall the OS. You can also convert.  You should backup your system before a conversion.  But I wouldn't go through the effort just to change the post image.  There are some other differences like the 2tb boot drive partition limit in mbr but if they aren't limiting you I'd leave good enough alone.

  • A51-06

    7 Practitioner

    3094 Posts

    13670 Points

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    Posted August 11th, 2020 18:00

    Yeah sorry for not mentioning that.

    MBR can read up to 2Tb and is recommended on BIOS based systems.



    MBR VS GPT

    Maximum Partition capacity: 2Tb vs 9.4Zb

    Firmware interface support:BIOS vs UEFI.


    *NOTE: I am NOT a Dell employee, But I am a Community Rockstar*

    Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!