Periodically, (at least 2-3 times per hour) my laptop will freeze for 1-4 seconds while two different fans within the laptop spin up loudly and then stop. It has never done this before that I have noticed and I have only been using the laptop for school lately (shouldn't be a very high demand as most of it is reading and typing). Any ideas what's going on? Should I be worried?
To see if SA is the problem, disable some services related to SA. Do the following:
Press the Win + R keys on your keyboard, to open the Run window.Then, type "services.msc" and hit Enter or press OK. The Services app window is now open.
Find and sett the following services to manual:
Then restart the PC and see if that makes any difference.
I have the same problem since 1 week. I never had this problem before. Otherwise, my system works the same. i havent made any changes. probably recent drivers update.
This is for all the people who upgraded to windows 11. My computer was freezing quite often. I sent it in for service and the motherboard was replaced. Got it back and a month later, the same issue. I decided to delete windows 11 and install windows 10 to it's original setting. It is working great now and has been for the last two weeks. I would try that before I sent the laptop back for repairs
ThomasAAT
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393 Posts
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Posted July 5th, 2022 02:00
If you have Support Assist (SA) installed that might be the issue. SA updated recently and bring with it a lot of issues. Just take a look: https://www.dell.com/community/SupportAssist-for-PCs/bd-p/supportassist-pcs
To see if SA is the problem, disable some services related to SA. Do the following:
Press the Win + R keys on your keyboard, to open the Run window. Then, type "services. msc" and hit Enter or press OK. The Services app window is now open.
Find and sett the following services to manual:
Then restart the PC and see if that makes any difference.