Can you please elaborate. I am not good with tech. I have contacted the Service Stores but id like to understand the problem better. Its a 3-2-1 Beep code and the light on the power button goes
2 times Red and then 7 times Blue. Which according to the manual is a Display Failure.
@ejn63 Thank you for taking the time to respond. I shall try out the method once again. Already tried doing it once with D key and the Fn Key. But nothing happened.
Any other estimations as to what could be the problem. What does the 3-2-1 Beep sequence mean?
Is it a fixable issue? Will my laptop be alright. I am getting paranoid
Any idea as to the cost estimate to get either of the problems fixed?
Power on, holding the D key. That should initiate a series of screen tests (you should see solid color and pattered images on the display). If you do not, chances are the display is faulty and will need to be replaced.
If you do see the display test correctly, then:
You'll need to disassemble the system to check the wiring harness that connects the display to the mainboard. Look for damage along the length of the cable, and disconnect and reconnect the cable (at both ends, if it's not a a touchscreen).
i highly recommend sending your Alienware to a professional or sending it to dell for repair although it would be more expensive but its probably the safest option and i doubt it has anything to do with the motherboard. Good luck!
Mary G
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Posted November 1st, 2019 11:00
See if this helps- https://www.dell.com/support/manuals/us/en/04/alienware-17-laptop/alienware-17-r4-servicemanual/diagnostics?guid=guid-5c341b78-b63d-499c-89d4-d341c006e437&lang=en-us