Top Solutions

The most helpful knowledge articles for your product are included in this section.

How to Troubleshoot Touch Screen or Touch Panel Issues

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This article provides information about how to troubleshoot touch screen issues on touch-enabled Dell all-in-one desktops, laptops, and Dell monitors.

Last Modified: 01 FEB 2023

Article ID: 000132121

Article type: Solution

How to Troubleshoot USB Port When it is Not Working

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Find information about how to troubleshoot and resolve USB-related issues on your Dell computer. Find step-by-step instructions when a USB port is not working.

Last Modified: 30 JAN 2023

Article ID: 000132048

Article type: Solution

How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer

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This article provides information about how to troubleshoot and resolve overheating, thermal, intermittent shutdown and other heat-related performance issues on a Dell computer. Computers can restart, shutdown, or have performance issues due to excessive heat.

Last Modified: 25 JAN 2023

Article ID: 000130867

Article type: Solution

Disabling or Enabling the Touchpad on a Dell Laptop

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This article provides instructions on how to disable or enable the touchpad on a Dell laptop.

Last Modified: 23 JAN 2023

Article ID: 000124374

Article type: Solution

Resolve No Power, No POST, No Boot or No Video issues with your Dell Computer

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This article is a guide to identifying and resolving start-up or power issues with your Dell personal computer. (These include No Power - No signs of life, No POST - Diagnostic LEDs or Beeps, No Boot - Cannot load Operating System and No Video - personal computer starts but nothing that is seen on the display.)

Last Modified: 13 JAN 2023

Article ID: 000125609

Article type: Solution


Manuals and Documents

Manuals, documents, and other information for your product are included in this section.

Alienware Command Center User Guide

Publish date: 15 FEB 2021
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Publish date: 15 FEB 2021

Handling swollen Lithium-ion batteries

Publish date: 19 OCT 2020
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Publish date: 19 OCT 2020

Tobii Eye Tracker User’s Guide

Publish date: 03 NOV 2016
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Publish date: 03 NOV 2016

Alienware 17 R4 Service Manual

Publish date: 30 SEP 2016
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Publish date: 30 SEP 2016

Alienware 17 R4 Setup and Specifications

Publish date: 30 SEP 2016
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Publish date: 30 SEP 2016

Regulatory Information

Regulatory Information for your product is included in this section. Learn more about regulatory compliance

Dell Alienware 17 R4Regulatory Model P31ERegulatory Type P31E001

DELL Regulatory and Environmental Datasheet
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DELL Regulatory and Environmental Datasheet

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Videos

Videos for your product are included in this section. See Video Tutorials

Featured Video 24 Aug 2022 05:44

How to replace the M.2 2280 solid-state drive on the Alienware x17 R1/Alienware x17 R2 (00:03:00)

This video will demonstrate the replacement procedure of a M.2 2280 solid-state drive for the Alienware x17 R1/Alienware x17 R2.