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9evgeny

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9evgeny

8 Posts

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919

November 27th, 2018 06:00

Alienware Command Center 4.5 for Notebooks

After install (Alienware command center) I have this error. Please help.

System.Net.Sockets.SocketException (0x80004005): An existing connection was forcibly closed by the remote host

Server stack trace: 
   at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
   at System.Runtime.Remoting.Channels.SocketStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at System.Runtime.Remoting.Channels.SocketHandler.ReadFromSocket(Byte[] buffer, Int32 offset, Int32 count)
   at System.Runtime.Remoting.Channels.SocketHandler.Read(Byte[] buffer, Int32 offset, Int32 count)
   at System.Runtime.Remoting.Channels.SocketHandler.ReadAndMatchFourBytes(Byte[] buffer)
   at System.Runtime.Remoting.Channels.Tcp.TcpSocketHandler.ReadAndMatchPreamble()
   at System.Runtime.Remoting.Channels.Tcp.TcpSocketHandler.ReadVersionAndOperation(UInt16& operation)
   at System.Runtime.Remoting.Channels.Tcp.TcpClientSocketHandler.ReadHeaders()
   at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)
   at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)

Exception rethrown at [0]: 
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at AlienLabs.Keypad.Domain.ProfileManager.LoadProfile()
   at AlienLabs.Keypad.Domain.Classes.Repositories.ProfileManagerRepositoryClass.createProfileManagerInstance()
   at AlienLabs.Keypad.Domain.Classes.Repositories.ProfileManagerRepositoryClass.get_Instance()
   at AlienLabs.Keypad.Controller.Classes.Factories.ObjectFactory.NewApplicationControllerClass(IntPtr handle)
   at AlienLabs.Keypad.Controller.ControllerMainForm.initApplicationController()
   at AlienLabs.Keypad.Controller.ControllerMainForm..ctor()
   at AlienLabs.Keypad.Controller.Program.Main()

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  • 9evgeny

    8 Posts

    868

    0

    Posted November 27th, 2018 14:00

    Alienware 15 R2. Thank you.

  • 9evgeny

    8 Posts

    841

    0

    Posted November 27th, 2018 14:00

    Hello! I reinstall windows 10 (64) yesterday... My system:

    Computer Information:
        Manufacturer:  Alienware
        Model:  Alienware 15 R2
        Form Factor: Laptop
        No Touch Input Detected
    
    Processor Information:
        CPU Vendor:  GenuineIntel
        CPU Brand:  Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz
        CPU Family:  0x6
        CPU Model:  0x5e
        CPU Stepping:  0x3
        CPU Type:  0x0
        Speed:  2712 Mhz
        8 logical processors
        4 physical processors
        HyperThreading:  Supported
        FCMOV:  Supported
        SSE2:  Supported
        SSE3:  Supported
        SSSE3:  Supported
        SSE4a:  Unsupported
        SSE41:  Supported
        SSE42:  Supported
        AES:  Supported
        AVX:  Supported
        CMPXCHG16B:  Supported
        LAHF/SAHF:  Supported
        PrefetchW:  Unsupported
    
    Operating System Version:
        Windows 10 (64 bit)
        NTFS:  Supported
        Crypto Provider Codes:  Supported 311 0x0 0x0 0x0
    
    Video Card:
        Driver:  Intel(R) HD Graphics 530
        DirectX Driver Name:  aticfx32.dll
        Driver Version:  23.20.16.4973
        DirectX Driver Version:  25.20.14011.5005
        Driver Date: 2 28 2018
        OpenGL Version: 4.5
        Desktop Color Depth: 32 bits per pixel
        Monitor Refresh Rate: 59 Hz
        DirectX Card: AMD Radeon (TM) R9 M390X
        VendorID:  0x1002
        DeviceID:  0x6921
        Revision Not Detected
        Number of Monitors:  1
        Number of Logical Video Cards:  1
        No SLI or Crossfire Detected
        Primary Display Resolution:  1920 x 1080
        Desktop Resolution: 1920 x 1080
        Primary Display Size: 13.54" x 7.64" (15.51" diag)
                                                34.4cm x 19.4cm (39.4cm diag)
        Primary Bus Type Not Detected
        Primary VRAM: 1024 MB
        Supported MSAA Modes:  2x 4x 8x 
    
    Sound card:
        Audio device: Speakers (Sound Blaster Recon3D
    
    Memory:
        RAM:  8057 Mb
    
    Miscellaneous:
        UI Language:  English
        Media Type:  Undetermined
        Total Hard Disk Space Available:  953252 Mb
        Largest Free Hard Disk Block:  868015 Mb
        OS Install Date: Jan 01 1970
        Game Controller: None detected
        VR Headset: None detected
    
    

     

  • Eimy_B

    6 Operator

    •

    4365 Posts

    874

    0

    Posted November 27th, 2018 14:00

    Hi @9evgeny,

    System model and revision?

  • Eimy_B

    6 Operator

    •

    4365 Posts

    860

    0

    Posted November 27th, 2018 15:00

    @9evgeny,

    You just got the system? If not, was it working before?

  • 9evgeny

    8 Posts

    852

    0

    Posted November 27th, 2018 16:00

    windows 10 (64 bit). yes I got and its worked. but 2 day ago I reinstall window 10 (64 bit) . and "reinstall" this app.

  • Eimy_B

    6 Operator

    •

    4365 Posts

    803

    0

    Posted November 29th, 2018 12:00

    @9evgeny,

    Make sure everything was uninstalled properly (from registries and folders) following ALL the steps on this article.

    Then reinstall this version for the AW15R2.