How to Remove and Reinstall the Alienware Command Center

How to Remove and Reinstall the Alienware Command Center


Alienware Arena Description

This article explains the correct process to remove and reinstall the Alienware Command Center.

This process is helpful to resolve problems with your system's lights, fans or any other of the apps controlled by the Alienware Command Center


Supported Systems:

All Alienware Systems

Video: Reinstall Alienware Command Center (English Only)

Step by Step Instructions

Important:

The following steps require to be performed with an Administrator account, please make sure you are logged in as administrator in your system.

  1. Uninstall Alienware Command Center from Program and Features

    • Windows 8/8.1/10: Right click on the lower left hand side of the screen
    • Windows 7: Click Start > Control Panel > Programs and features
  2. Launch the Run Command

    • + R on the customer's keyboard
    • Windows 8/8.1/10: Right click on the lower left hand side of the screen
    • Windows 7: Click Start > Run
  3. Type %appdata% and press Enter

  4. Delete any Alienware Folder. If the folder is not there just continue.

  5. Type %programdata% and press Enter

  6. Delete any Alienware Folder. If the folder is not there just continue.

  7. Go To C:\Program Files\Alienware\

    Older versions of command center will be under C:\Program Files (x86), please check both folders.

  8. Delete the Command Center Folder Only

  9. Go to the Documents Folder (My Documents on Win 7)

  10. Delete the AlienFX and Alienware TactX Folders

  11. Launch the Run Command

  12. Type regedit

  13. Search the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Alienware

  14. Delete the following folders only: (Some of these may not be present, just delete the ones present)

    • AlienFXMediaPlugin
    • Alienware AlienFX
    • CCPlugins
    • Command Center
  15. Search the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Alienware

  16. Delete the following folders only: (Some of these may not be present, just delete the ones present)

    • AlienFXMediaPlugin
    • Alienware AlienFX
    • Command Center
  17. Restart the system

  18. Download and install the latest Alienware Command Center version from: https://www.dell.com/support/home?app=drivers

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Article ID: SLN303405

Last Date Modified: 10/09/2018 08:58 AM


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