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Installing and Configuring the Alienware Command Center Software for your Alienware Gaming Keyboards and Mice

Summary: The Alienware Command Center lets you customize the lighting effects and macros on your Alienware AW558, AW958, AW568, AW959 and AW768 Gaming Keyboards and Mice.

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Article Content


Symptoms


Looking for software and drivers to configure the lighting, macros or settings on your Alienware Gaming peripheral including:

  • Alienware Pro Gaming Keyboard - AW768

  • Alienware Advanced Gaming Keyboard - AW568

  • Alienware Advanced Gaming Mouse - AW558

  • Alienware Elite Gaming Mouse - AW958

  • Alienware Elite Gaming Mouse - AW959

You will need the Alienware Command Center (AWCC), Alienware Gaming Peripheral driver and possibly the Alienware Control Center. For more information, refer to the steps below.

Cause


  1. Installing the Alienware Command Center Software
  2. Using the Alienware Command center Software

Installing the Alienware Command Center Software From the Dell Support Site (recommended for Dell Branded computers)

NOTES:
  • You can plug in the Alienware Gaming peripheral, its basic function will work, but you will not be able to configure the features until the software is installed.
  • AWCC requires Windows 10 version 16299 or later.
  • It is recommended that you update Windows and the drivers for your computer before installing the Alienware Command Center. For more information refer to Microsoft Knowledge Base article Windows Update: FAQ and Dell Knowledge Base article Drivers and Downloads FAQs.
  • When your computer is preinstalled with AWCC 5.0 or later, you will still need to install the Alienware Gaming Peripheral driver (refer to the steps below), after that you can configure your Alienware gaming peripherals through FX available in AWCC. For more information refer to Dell Knowledge Base article New Alienware Command Center Quick Guide.
  • When your computer is not preinstalled with AWCC 5.0 or later, perform the following steps to install the latest AWCC. AWCC 5.0 or later can co-exist with older versions of AWCC on the same computer, so you can continue to use the older version to configure your computer.
  1. Make sure the computer is connected to the internet.
  2. Browse to the Dell PC & Tablet Accessories Product Menu website.
  3. Select the model number of your Alienware Gaming peripheral (it may be listed on the bottom of the device).
  4. Touch or click the Drivers & downloads tab
  5. Select the Operating System installed on your computer using the drop down menu under Operating system:.
  6. Touch or click Download to the right of Alienware Command Center (do not close the browser window).
  7. Depending on your browser, you will get different options. The following steps are based on using the Chrome browser.
  8. Once the Alienware Command Center is downloaded, touch or click the file listed at the bottom of the screen to start the installation process, and follow the prompts.
  9. Wait for the Dell Update Package window to appear the second time, and then touch or click Close.
  10. Touch or click Download to the right of Alienware Gaming Peripheral driver.
  11. Once the Alienware Gaming Peripheral driver is downloaded, touch or click the file listed at the bottom of the screen to start the installation process, and follow the prompts.
  12. After the Alienware CC Components for AWCC Setup driver is installed, restart the computer.
    NOTES:

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Resolution


Using the Alienware Command Center Software

For information on how to use the Alienware Command Center Software, refer to the Dell Knowledge Base article New Alienware Command Center Quick Guide.

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Article Properties


Affected Product

Alienware Advanced Gaming Keyboard – AW568, Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Elite Gaming Mouse - AW959, Alienware Palm Rest – AW168, Alienware Pro Gaming Keyboard – AW768, Inspiron 3452Alienware Advanced Gaming Keyboard – AW568, Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Elite Gaming Mouse - AW959, Alienware Palm Rest – AW168, Alienware Pro Gaming Keyboard – AW768, Inspiron 3452, Inspiron 5488, Inspiron 15 7572, Inspiron 7580, Inspiron 3052, Inspiron 20 3064, Inspiron 3264 AIO, Inspiron 3265, Inspiron 3452 AIO, Inspiron 3455, Inspiron 24 3464, Inspiron 24 5488, Inspiron 27 7775, Inspiron 3252, Inspiron 3268, Inspiron 3655, Inspiron 3656, Inspiron 3668, Latitude 5290 2-in-1, Latitude 7290, Latitude 7390 2-in-1, Latitude 3490, Latitude 5490, Latitude 5491, Latitude 7490, Latitude 3590, Latitude 5590, Latitude 5591, OptiPlex 3050 All-In-One, OptiPlex 3050, OptiPlex 3060, OptiPlex 5050, OptiPlex 5060, OptiPlex 5250 All-In-One, OptiPlex 7050, OptiPlex 7060, OptiPlex 7450 All-In-One, OptiPlex 7460 All-In-One, OptiPlex 7760 All-In-One, Vostro 5370, Vostro 14 3468, Vostro 5471, Vostro 15 3568, Vostro 3578, Vostro 15 5568, Vostro 3470, Vostro 3670, XPS 27 7760, XPS 8920See more

Last Published Date

11 May 2021

Version

6

Article Type

Solution

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