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Alienware Command Center Quick Guide

Summary: The Alienware Command Center Package Manager is an exclusive software that has designed to control features of your Alienware Computer and some G Series computers, including AlienFXSee more

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Article Content


Symptoms

The Alienware Command Center Package Manager is an exclusive software that integrates into a single interface application that is designed to control features of your Alienware computer. It comes preinstalled on your Alienware computer.

There is a different Command Center version for every Alienware computer, and each version enables different features depending on your computer model.

To download the correct version for your computer:

  1. Browse to Dell Drivers & Downloads.
  2. Identify your Dell product.
    • Click Download & Install SupportAssist to auto-detect your Dell product. Follow the on-screen instructions to install Dell SupportAssist. For more information, see Dell knowledge base article Dell SupportAssist (formerly Dell System Detect): Overview and Common Questions.
    • Or, enter the Service Tag, Express Service Code, or the Serial number of the Dell product and click Search.
    • Or, click Browse all products to manually select your Dell product from the catalog.
  3. Click Find Drivers.
  4. Select the Operating System.
  5. Under Category, select Application.
  6. Locate the latest Alienware Command Center Application.
  7. Click Download and save the file to your computer.
  8. Open File Explorer (also known as Windows Explorer), and browse to the location where the downloaded file is saved.
  9. Double-click the Alienware Command Center Application setup file and follow the on-screen instructions to complete the installation process.

Cause

Supported products

  • All Alienware and some G Series desktops and laptops

Resolution

System Command Center Version Alien FX Alien FX 2.0 Alien Fusion Game Library Alien Adrenaline Alien Touch Alien TactX Thermal Controls OC Controls Alien Sense
Area-51m R1/R2 5.5   Y Y Y       Y Y  
Alienware m17 R1/R2/R3/R4/R5   Y Y Y       Y Y  
Alienware m15 R1/R2/R3/R3/R4/R6/R7/R5 Ryzen Edition   Y Y Y       Y Y  
Alienware 15 R4   Y Y Y       Y Y  
Alienware 17 R5   Y Y Y       Y Y  
Alienware Area-51 R5/R6   Y Y Y       Y Y  
Alienware Area-51 Threadripper Edition R6/R7   Y Y Y       Y Y  
Alienware Aurora R8/R9/R11/R12/R13/ Ryzen Edition/Ryzen Edition R14   Y Y Y       Y Y  
Alienware x14   Y Y Y       Y Y  
Alienware x15 R1/R2   Y Y Y       Y Y  
Alienware x17 R1/R2   Y Y Y       Y Y  
Area-51m R1/R2 5.2.91.0   Y Y Y       Y Y  
Alienware m17 R1/R2/R3   Y Y Y       Y Y  
Alienware m15 R1/R2/R3   Y Y Y       Y Y  
Alienware 15 R4   Y Y Y       Y Y  
Alienware 17 R5   Y Y Y       Y Y  
Alienware Area-51 R4/R5   Y Y Y       Y Y  
Alienware Area-51 Threadripper Edition R3/R6/R7   Y Y Y       Y Y  
Alienware Aurora R8/R9/R11/ Ryzen Edition   Y Y Y       Y Y  
Alienware Area-51 R2 4.8.25.0 Y   Y   Y     Y Y  
Alienware 13 R3 4.8.23.0 Y   Y   Y          
Alienware 15 R3 Y   Y   Y   Y      
Alienware 17 R4 Y   Y   Y   Y   Y  
Alienware Aurora R5/R6 Y   Y   Y     Y Y  
Alienware Aurora R7 4.8.20.0 Y   Y   Y     Y Y  
Alienware Alpha R2 4.6.16.0 Y   Y   Y          
Alienware 13 R2 4.5.19.1 Y   Y   Y          
Alienware 15 R2 Y   Y   Y   Y      
Alienware 17 R3 Y   Y   Y   Y      
Alienware X51 R3 4.5.18.0 Y   Y   Y          
Alienware Alpha 4.0.56.0 Y   Y   Y          
Alienware 13 4.0.54.0 Y   Y   Y          
Alienware 15 Y   Y   Y   Y      
Alienware 17 R2 Y   Y   Y   Y      
Alienware X51 R2 4.0.51.0 Y   Y   Y          
Alienware Aurora R4 3.6.5.0 Y   Y   Y     Y    
Alienware 14 3.6.4.0 Y   Y   Y Y        
Alienware 17 Y   Y   Y Y Y      
Alienware 18 Y   Y   Y Y Y      
Alienware Area 51 ALX 2.8.9.1 Y   Y              
Alienware Area 51 2.8.9.0                    
Alienware Aurora                    
Alienware Aurora R2                    
Alienware Aurora R3                    
Alienware X51                    
Alienware M11x R3 2.8.8.0 Y   Y     Y        
Alienware M14x R1/R2 Y   Y     Y        
Alienware M17x R3/R4 Y   Y     Y        
Alienware M18x R1/R2 Y   Y     Y Y      
Alienware M11x R1/R2 2.5.54.0 Y   Y             Y
Alienware M15x Y   Y             Y
Alienware M17x R1/R2 Y   Y             Y
Alienware Aurora ALX Y   Y             Y
System Command Center Version Alien FX Alien FX 2.0 Alien Fusion Game Library Alien Adrenaline Alien Touch Alien TactX Thermal Controls OC Controls Alien Sense
Dell G15 5510 5.5   Y Y Y       Y Y  
Dell G15 5511   Y Y Y       Y Y  
Dell G15 5515   Y Y Y       Y Y  
Dell G15 5520   Y Y Y       Y Y  
Dell G15 5521 Special Edition   Y Y Y       Y Y  
Dell G15 5525   Y Y Y       Y Y  
Dell Inspiron G3 15 3500   Y Y Y       Y Y  
Dell Inspiron G3 3590   Y Y Y       Y Y  
Dell Inspiron G5 15 5500   Y Y Y       Y Y  
Dell Inspiron G5 15 5505   Y Y Y       Y Y  
Dell Inspiron G5 15 5590   Y Y Y       Y Y  
Dell Inspiron G5 5000   Y Y Y       Y Y  
Dell Inspiron G5 5090   Y Y Y       Y Y  
Dell Inspiron G7 15 5590   Y Y Y       Y Y  
Dell Inspiron G7 15 7500   Y Y Y       Y Y  
Dell Inspiron G7 17 7700   Y Y Y       Y Y  
Dell Inspiron G7 17 7790   Y Y Y       Y Y  
Dell G3 15 3500 5.2.91.0   Y* Y Y       Y Y  
Dell G3 15 3590     Y Y       Y Y  
Dell G5 15 5500   Y* Y Y       Y Y  
Dell G5 15 5590     Y Y       Y Y  
Dell G5 5000   Y Y Y       Y Y  
Dell G5 5090     Y Y       Y Y  
Dell G5 SE 5505     Y Y       Y Y  
Dell G7 15 7500   Y Y Y       Y Y  
Dell G7 15 7590     Y Y       Y Y  
Dell G7 17 7700   Y Y Y       Y Y  
Dell G7 17 7790     Y Y       Y Y  
Dell G3 3579                      
Dell G3 3779                      
Dell G5 15 5587                      
Dell G7 15 7588                      
NOTE: Systems must be configured with the optional RGB keyboard in order to support Alien FX 2.0. Systems that are configured with the standard backlit keyboard will not support AlienFX 2.0. See your invoice to confirm the type of keyboard in your computer.

Install Alienware Command Center on non-Alienware systems (Dell G-Series or non-Alienware computers)

Learn how to install the Alienware Command Center on another computer like Dell G-Series or any other non-Alienware computer.

Duration: 02:49 (hh:mm:ss)
Closed captions: Click the Settings icon, and then click Subtitles/CC, and then select your preferred language or choose auto translate.

How to Reinstall Alienware Command Center

Learn how to properly reinstall your Alienware Command Center.

Duration: 04:11 (hh:mm:ss)
Closed captions: Click the Settings icon, and then click Subtitles/CC, and then select your preferred language or choose auto translate.

Alienware Command Center - Software Overview

Discover the new Alienware Command Center software, an all in one stop for all your gaming needs. Inside you can control fans, monitor heat, and create overclocking profiles.

Duration: 04:00 (hh:mm:ss)
Closed captions: Click the Settings icon, and then click Subtitles/CC, and then select your preferred language or choose auto translate.

Learn how to use the Macro Keys on an Alienware

Learn how to browse the new Control Center application, configure macro keys, lights, and customizable presets. In this video, we showcase every screen for the mouse and keyboard.

Duration: 02:53 (hh:mm:ss)
Closed captions: Click the Settings icon, and then click Subtitles/CC, and then select your preferred language or choose auto translate.

AlienFX lets you choose from an array of color and transition effects across multiple distinct zones on your computer and Alienware devices.

AlienFX 2.0 in the new Alienware Command Center (Version 5.0 and higher) and offers a brand new interface. Save new themes, assign them to your games and edit device settings with new AlienFX hardware and software featuring support for full RGB values and up to 16.8 million colors. Included is a new user interface to map and create new system-level effects so you can manage lighting and settings from the same controls. Select computers, and hardware also offer settings for individual or group keyboard key colors.

On Alienware Command Center versions below version 5.0, AlienFusion gives you access to your Alienware's power management controls so you can decide when you need maximum performance or when you can scale back for more everyday programs, increasing energy efficiency and extending battery life for laptops.

With the new Alienware Command Center (Version 5.0 and Higher), Fusion allows you to control the power settings, thermal controls, and audio settings, all in one place.

The easy-to-use interface links all your various computer settings with a gaming library, making it simple to access gaming information. No matter what the source, the command center gives you access to your games and the ability to fine-tune settings for each one. Create a unique game profile and it stays just how you want it, no matter where you launch.

Alienware Command Center game library

With AlienAdrenaline you access:

  • Game Mode: Create profiles for each of your games to change the computer lighting, open VoIP programs, launch monitoring programs, and many other functions automatically when you launch your game.

  • Performance Monitoring: See real-time stats of your CPU, Memory, Video Card, and WLAN and record them in the background to review your computer performance.

  • Alienware Graphics Amplifier (Selected Systems Only): On computers supporting the Alienware Graphics Amplifier, you can see the connection status and also configure the behavior of the computer when disconnecting the Alienware Graphics Amplifier.

AlienTouch allows you to change the touchpad settings on your Alienware laptop. Tapping, Sensitivity, and Virtual Scrolling are the options available under AlienTouch.

NOTE: AlienTouch is only available on the select Alienware computers.
  • Alienware 18
  • Alienware 17 R1
  • Alienware 14
  • Alienware M17x (All)
  • Alienware M18x (All)
  • Alienware M14x (All)
  • Alienware M15x
  • Alienware M11x (All)

AlienTactX allows you to change the settings for the Macro keys*. The TactX window allows you to change color schemes for the Macro Keys and set the shortcut options.

Thermal Controls give you access to your Alienware's management thermal computer controls so you can monitor thermal status, adjust thermal control of computer fans, and change the status of active venting.

For computers supporting Alienware Command Center version 5.0 and higher, you will find the thermal controls under the Fusion tab.

This feature is currently available only in the Alienware Area-51 R2, R3, R4, R5, R6, Aurora R5, R6, R7, Alienware 17 R4, R5, and 15 R3, R4 with the Intel Core i7-6820HK, i7-7820HK processor, i9-8950HK processor; it enables you to monitor CPU, DRAM, and the Overclocking Profile.

Aliensense is a face detection program that allows you to log in to your computer through face detection and set up other functions such as user switch and lock the computer when you are away.

NOTE: Aliensense is only available on the Alienware M17x R1, Alienware M15x, and Alienware M11x R1.

Additional Information

Out of Warranty support Out of warranty? No problem. Browse to the Dell.com/support website and enter your Dell Service Tag and view our offers.

NOTE: Offers are only available for US, Canada, UK, France, Germany, China, and Japan personal computer customers. Server and Storage are not applicable.

Article Properties


Affected Product

Alienware Command Center, Alienware, Alienware, Dell G3 15 3500, Dell G3 3579, Dell G3 15 3590, Dell G5 15 5500, Dell G5 SE 5505, Dell G15 5510, Dell G15 5511, Dell G15 5515 Ryzen Edition, Dell G15 5520, Dell G15 5521 Special Edition, Dell G15 5525Alienware Command Center, Alienware, Alienware, Dell G3 15 3500, Dell G3 3579, Dell G3 15 3590, Dell G5 15 5500, Dell G5 SE 5505, Dell G15 5510, Dell G15 5511, Dell G15 5515 Ryzen Edition, Dell G15 5520, Dell G15 5521 Special Edition, Dell G15 5525, Dell G5 15 5587, Dell G5 15 5590, Dell G7 15 7500, Dell G7 15 7588, Dell G7 15 7590, Dell G3 3779, Dell G7 17 7700, Dell G7 17 7790, Dell G5 5000, Dell G5 5090See more

Last Published Date

15 Sep 2022

Version

14

Article Type

Solution