Some Alienware Systems with USB Type-C Port Lack a Thunderbolt 3 Controller kbdoc 000130984
You may encounter an issue where a Dell Latitude system with a USB Type-C port will not support a connection to a Thunderbolt 3 device (such as a Dell Thunderbolt Dock (TB16). This is a result of either: The system does not meet the hardware requirements for Thunderbolt 3 The system has the capability but was not ordered with an OPTIONAL Thunderbolt 3 controller
Cause NOTE: If the system was not ordered with the Thunderbolt 3 options, it cannot be added at a later time.
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Posted September 14th, 2022 06:00
@Dell-Jordan
Some Alienware Systems with USB Type-C Port Lack a Thunderbolt 3 Controller
kbdoc 000130984
You may encounter an issue where a Dell Latitude system with a USB Type-C port will not support a connection to a Thunderbolt 3 device (such as a Dell Thunderbolt Dock (TB16). This is a result of either:
The system does not meet the hardware requirements for Thunderbolt 3
The system has the capability but was not ordered with an OPTIONAL Thunderbolt 3 controller
Cause
NOTE: If the system was not ordered with the Thunderbolt 3 options, it cannot be added at a later time.