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Littlesexey
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October 16th, 2020 18:00
HELP computer keeps going to sleep randomly and tried everything
I have an alienware 17 and it keep randomly going to sleep. twice it has happened today to give you an idea of how often. I have checked all the sleep settings and turned them all off. I have no magnetic bracelet that makes the computer thing the lid is closed, i even took it to a computer place and they couldn't figure it out. HELP its not over heating because i have had the fans replaced and the computer place did a stress test on the system.
This dude is a wizard ok?
If you don’t mind and you found the solution by reading his post then I’ll mark it as a solution.
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!
Littlesexey
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4 Posts
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Posted October 17th, 2020 00:00
I will give this a try and see if it works. I will post in a day to let you know if it works.
Littlesexey
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4 Posts
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Posted October 17th, 2020 00:00
those setting after i did the registry thing was set to never but I changed them. Lets see if it works.
Littlesexey
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4 Posts
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Posted October 17th, 2020 01:00
NOPE, DIDN'T WORK
I would recommend doing a clean boot just to make sure they're no apps causing that issue and then I would set the power mode to High Performance at then set the sleep settings in the control panel and the settings app to never for sleep and turning off the display.
If you still have the issues and you want to reset it backup all your data and then reformat windows or do a fresh start in the windows defender app.
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!
JOcean
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12621 Posts
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69453 Points
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Posted October 16th, 2020 20:00
From this site the following information may help.
1. Click on the windows icon
2. Type regedit
3. Right-click on regedit icon, click Run as administrator
4. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings\238C9FA8-0AAD-41ED-83F4-97BE242C8F20\7bc4a2f9-d8fc-4469-b07b-33eb785aaca0
5. Double click on Attributes
6. Enter number 2.
7. Go to Advanced power settings (click on Windows button, write power options, click on Power Options, in the selected plan click on the Change plan settings, click on the Change advanced power settings).
8. Click on the Change settings that are currently unavailable
9. Click Sleep, then System unattended sleep timeout, then change these settings from 2 Minutes to 20 for example.
That's it!
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop