UNSOLVED
avagent Error - AIX client
I have removed a AIX 5 avamar client (AvamarClient-aix5-ppc) client and install an AIX 6 client (AvamarClient-aix6-ppc); The install goes successfully but log shows are error.
# ./avregister
=== Client Registration and Activation
This script will register and activate the client with the Administrator server.
Enter the Administrator server address (DNS text name or numeric IP address, DNS name preferred): xxxx.ci.la.ca.us
Enter the Avamar server domain [clients]: /xxx/xxx
avagent.d Info: Client Agent not running.
avagent Info <5008>: Logging to /usr/local/avamar/var/avagent.log
avagent.d Info: Client activated successfully.
avagent Info <5008>: Logging to /usr/local/avamar/var/avagent.log
avagent Info <5417>: daemonized as process id 475370
avagent.d Info: Client Agent started.
Registration Complete.
But when I look at the log . . .
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----- START avagent log 2013-12-02 07:22:56 PST [6.1.100-402 AIX-00C9E4F24C00]
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2013/12/02-15:22:56.27280 [avagent] Debug output redirected
2013-12-02 07:22:56 avagent Info <5008>: Logging to /usr/local/avamar/var/avagent.log
2013/12/02-15:22:56.27306 [avagent] Config: VARDIR=/usr/local/avamar/var, HOMEDIR=/
2013/12/02-15:22:56.27308 [avagent] Looking for flag file "/usr/local/avamar/var/avamar.cmd"
2013/12/02-15:22:56.27310 [avagent] Looking for flag file "/usr/local/avamar/var/avagent.cmd"
2013/12/02-15:22:56.27328 [avagent] Looking for flag file "/usr/local/avamar/var/.avagent"
2013/12/02-15:22:56.27330 [avagent] Looking for flag file "/usr/local/avamar/var/avagent.cfg"
2013-12-02 07:22:56 avagent Info <5174>: - Reading /usr/local/avamar/var/avagent.cfg
2013-12-02 07:22:56 avagent Info <5418>: daemonized agent
2013-12-02 07:22:56 avagent Info <5702>: Command Line: /usr/local/avamar/bin/avagent.bin --bindir="/usr/local/avamar/bin" --vardir="/usr/local/avamar/var" --sysdir="/usr/local/avamar/etc" --logfile="/usr/local/avamar/var/avagent.log"
2013-12-02 07:22:56 avagent Info <5703>: Parsed Flags: /usr/local/avamar/bin/avagent.bin --bindir=/usr/local/avamar/bin --vardir=/usr/local/avamar/var --sysdir=/usr/local/avamar/etc --logfile=/usr/local/avamar/var/avagent.log --mcsaddr=xxx.ci.la.ca.us --mcsport=28001
2013-12-02 07:22:56 avagent Info <5417>: daemonized as process id 475370
2013-12-02 07:22:56 avagent Error <5888>: processlock error: Could not obtain current process information
2013-12-02 07:22:56 avagent FATAL <5447>: Cannot run multiple avagents with the same VARDIR at the same time.
2013-12-02 07:22:56 avagent FATAL <5448>: Running avagent process lock file detected
--------------------------------------------------------------------------------------------------------
----- END avagent log 2013-12-02 07:22:56 PST (0 warnings, 3 errors, 2 fatal errors)
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There are not any avamar processes running.
Please advise.
1878
0
Posted December 9th, 2013 07:00
Found out the Client was running AIX 5.3, I believes it was at AIX 6.1 since all other were migrated to AIX 6.1 months ago.
1878
0
Posted December 9th, 2013 07:00
So the resolution is to leave older client on this server or migrate to AIX 6.1 and the upgrade client will work.
1878
0
Posted December 9th, 2013 17:00
Hey Jperret,
Plesae refer to following solution:
Avamar AIX client avagent fails to launch "Error <5888>: processlock error: Could not obtain current process information"
https://emc--c.na5.visual.force.com/apex/KB_BreakFix_1?id=kA1700000000WfO
Workaround removed by moderator
Hope this helps.
Edit by Moderator: Fixed link, removed potentially dangerous workaround.
christopher_ime
6 Operator
•
1962 Posts
1878
0
Posted December 6th, 2013 14:00
Firstly, welcome to the forums, and above all, thank you for being an EMC customer.
Please consider moving this question as-is (no need to recreate) to the proper forum for maximum visibility. Questions written to the users' own "Discussions" space don't get the same amount of attention and can go unanswered for a long time.
You can do so by selecting "Move" under ACTIONS along the upper-right. Then search for and select: "Avamar Support Forum"
Avamar Support Forum